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Customer Ratings & Reviews

$729.99
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The comparable value is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the drying speed of the product. They appreciate how quickly it dries clothes compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 6,590 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks great and is compact

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and is easy and efficient to use. Fit well (but barely) through our slightly narrow doorways to the basement. Like now compact it is and the little space it takes up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer!! It makes a soft sound when cycle is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Betty Betty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine very good I recommend this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryes good and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controls, although they are hard to reach for a short lady.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what we were thinking ti would be. Good quality and not the first Samsung we had. Never got issues previously and didn't expect to have it now either. This one is great for the thight place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Washer is what I was looking for for the sale price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with easy installation! Will recommend to everyone!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed me twice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's trash. Bought one and after 2 days started failing, stopping after less than 5 minutes of operating. I returned it and got a new one of the same model, 3 month over, it started doing the same thing, and now I cannot return it and have to go through all the factory warranty process, which is a pain. Don't buy it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello GustavoU,

      We want to ensure you have the best experience with your dryer. Let us assist you with this.

      For assistance with a dryer that stops too soon, click the link below. Kindly complete the steps, check the embedded words, and watch the entire video for more details.

      Dryer cycle ends too quickly
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150687119) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Purchased as a set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a set, both appliances were long over due for upgrades!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very nice. Would look at Best Buy again!

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 2 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It originally gave off a weird smell. It’s ok now. Probably should have got cheaper model would do the same.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Praise the Lord! Best dryer i ever used. Excellent technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far, had it for over 2 months already and so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Takes shorter to dry my clothes than the older model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machines

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking washer and dryer,the stack ability works great for our laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer! I look forward to doing laundry now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Works Well

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well no complaints at all. Great value for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine for the price. Quiet operation, many wash cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as expected in store, price matched on-line

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bought, I thank you for posting a review of your Samsung Dryer. We are happy to welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to dry very quickly! First time owning a front load.

    I would recommend this to a friend