Customer Ratings & Reviews
- Model:
- DVE45T6000W
- SKU:
- 6415796
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.
This summary was generated by AI based on customer reviews.
It's ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a Samsung front load washer before so I'm a little disappointed by this one. The door doesn't always latch when I close it and the settings are not as adjustable. There are more levels of temperature and spin but doesn't do much good if you can't use them.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Gabby,
Thank you for raising your concern regarding our washer, this will be helpful to improve our products and give more satisfaction to you and other customers. I apologize if you're having trouble adjusting the settings and if the door doesn't always latch when you close it.
Since your door isn't closing as it should be, your washing machine will show an error code. Please click on the link to resolve your concern with the door.
https://www.samsung.com/us/support/troubleshooting/TSG01002001/
You may also visit this link for troubleshooting steps regarding your settings adjustment.
https://www.samsung.com/us/support/troubleshooting/TSG01108862/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144161447
^Mila
Good standard dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure to turn off eco dry or it'll take forever
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfect. Great stacking washer and dryer. Good color
I would recommend this to a friendGood deal
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t get the actual color I wanted but they are nice
I would recommend this to a friend- Pros mentioned:Ease of use
So far, so great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. It’s quiet, easy to use and Has more options/settings than I know what do with. For the price, it was a great value. Loge is how I will judge and they will (hopefully) take a while.
I would recommend this to a friend Dryer review
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drys clothes well does not use alot of electricity
I would recommend this to a friendGreat washing machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine, with many programming options.
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer so far and great value. Caught it on sale.
I would recommend this to a friend- Cons mentioned:Installation
Dissatisfied customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give zero stars. It took them 5 visits ( more than a month) to install a gas dryer. I was told to buy multiple adapters which were ultimately taken out on the last visit - seems like they sent an expert technician when I escalated. They left the unit incorrectly installed that lead to gas leakage. I was fortunate to recognize the source of leak at the right time and was able to shut off the gas connection, otherwise it could have been a disaster. They didn’t even bother to send a technician to fix a gas leak on emergency basis. I had to schedule an appointment and was left at the mercy of their schedule. Better buy big electronic items from Home Depot or Lowe’s
No, I would not recommend this to a friend - Pros mentioned:Noise level
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is quiet. It has several settings. I am still trying to figure out the best setting to dry comforters cause the bedding setting don’t dry it all the way.
I would recommend this to a friend Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power button is super sensitive, overall the washing machine works great!
I would recommend this to a friendVery nice dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this dryer. Many options and settings.
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this dryer best purchase I made.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibration when spinning…………………………………………………………………..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BenjaminB,
We understand how you feel about your washer. Let's get the information you need.
Check out the link below for steps to take with your washer that vibrates when spinning. To access the complete diagnostic and video tutorial, click on the embedded words and select "NO, I NEED MORE HELP" for more details.
Samsung washing machine is shaking
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
We would love to speak with you to provide more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148610112) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Very Good Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value and got it on sale, Thank you very much
I would recommend this to a friendLong waite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best when it came to shipping and delivery as it took forever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Veronica L,
When you're excited for something to arrive and it takes longer than expected, it can test your patience. To better address your experience with delivery times, please contact Best Buy's customer service department at (888) 237-8289, they are open 24 Hours a Day.
They can provide more context to your experience about the logistics of your washing machine.
Leo
good washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine, but noise level is a little higher than I expected.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer and dryer combo. Would recommend to buy.
I would recommend this to a friendBrand response from Samsung
Posted .We are so glad to hear that, Motet! Thank you so much for the great recommendation! Welcome to the family! ^Shay
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer! We all agree our clothes feel cleaner.
I would recommend this to a friendWhat I was looking for!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time with front loader and I love it! Great brand
I would recommend this to a friend