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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 6,590 reviews
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install. Would recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and set up went well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine...many options for all fabrics

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    It's The "Buttons"!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the washer is good--laundry is clean! Noise is minimal. "Wash Options" are difficult to lock in, requiring multiple tries. This is my only negative so far!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderful washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Washing machine does an excellent job of keeping our clothes clean. Washing comforters and bedclothes is easy and everything fits well inside the washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice budget dryer with more features than other entry level machines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to use and dryes fast new technology

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bing bang zoom. straight to the moon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job. wish there was a way to shorten the jingle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good and Worker at store was helpful...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Takes a full day to do laundry for one person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely unsatisfied! Takes 2 hours to dry just a few garments. It has taken four, 1 hour cycles after already completing a bedding cycle to dry ONE blanket. Heating is inconsistent. Sometimes its hot sometimes it feels room temp .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know the inconvenience of dealing with a dryer that takes too long to dry clothes, AbigailL. We're here to help.

      Here is a link to the troubleshooting steps for when your dryer takes too long to dry. The link also provides resources to check for cleaning the lint filter, testing vent blockage, checking for error codes, and reviewing your dryer's cycles, settings, and options.

      The dryer cycle takes too long:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      We've also included a guide about properly loading the dryer for reference.

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number 1151109925 to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product overall wish it had direct drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was looking for a new washer and dryer. We purchased this after looking at different brands and after careful consideration we chose this one. My wife loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST washer ever. Simple to use and it saves water and energy! LOVE Samsung appliances and BestBuy is the only place I buy them. Highly recommended!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall all around Barely any noise Various modes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item on time delivery. fair priced when on sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit noisy but overall good so far. Value for the money spent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Samsung dryer in 8 years! I had to replace washer in June after 8 years as well. If had known I would have replaced both at the same time with a different brand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lack of tech specs super annoying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this washer recently. Delivery by the Best Buy subcontractors was spectacular. Very friendly, took great care of the home, super efficient. So far I like the washer, however, the issue is that there are no specifics. There are 5 temperature settings, but nowhere does it say what the corresponding temperature is - which is critical when deciding what temperature setting to use. Also, it doesn't say the various RPMs for the spin cycles - same issue, hard to decide which spin cycle to use, some of my clothes have very specific temp requirements when washing. Since it was a recent purchase, I can't speak to the durability of this appliance.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello PaulRicard,

      Thank you for reaching out. We appreciate you informing us that your Samsung washer doesn't say the corresponding temperature and the various RPMs for the spin cycle. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.

      As per checking, your washer has ATC (Auto Temperature Control) feature. ATC enables the washer to control water temperatures in each washing cycle using the internal thermistor. It is designed to maintain certain washing temperatures for best results. The washer also detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. (This may not be applicable on some cycles.)

      You may check the product's user manual to learn more about the product's warranty coverage for reference.
      https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144609375

      -Angelica Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    well worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stylish and does the job well. nice quiet washer. good tip is to leave the door open a bit after use to help the condensation on the glass door evaporate

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer a month. The washer is quiet & washes well. The only thing i don't like is only one setting washes in cold water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Samsung dryer lasted us close to 11 years, so I'm hoping this will have the same luck. Overall, I really like the various cycles. I know this sounds weird, but I really like the fact that when you turn it on, it defaults to the "normal" setting, rather than the only previously used. The ONLY thing I don't love about this dryer is that it is nearly impossible to find a service person willing to fix it once it's out of the BBY service plan. It is worth checking that detail out ahead of time before buying, or make a mental note to renew the service plan at the end of the term.

    I would recommend this to a friend