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Customer Ratings & Reviews

$729.99
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The comparable value is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 6,590 reviews
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate the idiot alerts, very annoying. Took me too long to look in the book to find out how to disconnect them. Don't like the default settings.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and quiet! Strait forward set up. I will add to this is we have any issues, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! No issues with it being an open box at all. Well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Going great so far!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been great so far and have no complaints. Want to see the longevity of it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy to clean & maintain. It’s slso quiet. Looking to get the matching dryer soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer and dryer set and a great affordable one for the price

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so quiet I almost forget I am doing laundry, clothes wring out to almost dry

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hint to Geek Squad: test the machine after install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one Samsung machine & it shook so hard, it moved 6 inches over to the wall. Over a week later, Best Buy Geek Squad brought me same make & model, which is a very cool machine. would have liked a sooner date to receive 2nd machine...The Geek Sq members were good about answering questions, but I asked them to wash a quick 22 minute wash cycle on 1st delivery. Certainly would have saved both Best Buy & myself LOTS of time & trouble.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean design and performs all of the functions you need a washing machine to do. Worth the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a title

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very fancy but doesn't rotate the clothes very well I would avoid these 'high efficiency' products. the agitators are too short in this unit in my opinion.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Will,

      Great to hear that you're using our Samsung washing machine! Let us send you some links to address your concern about the washer.

      Clothes are not clean after washing:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      The best laundry load size for your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number 1144953048 to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Chrystel Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is easy to use and does a great job cleaning. I am very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Smooth Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pleasant upgrade from the machine we’ve had for 15 years. It’s quiet and nice looking!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, maybe thats just compared to our old washer but we love the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and stunning to see. I know it’s just a washing machine but it looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal and machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month so far so good. With lots of easy control choices the cloths come out very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It was a gift for my mom and mother's day. She love it too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front loading washers from samsung are great. I highly recommend this unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful and very functional

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine. Can be a little noisy sometimes (when fully loaded), but overall a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So fresh and so clean clean

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Love it! My pups don’t love that all of their toys are fresher than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Samsung Dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a broken Samsung after 7 years. Got a similar one. Works great so far.

    I would recommend this to a friend