Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$729.99
Save $80
The comparable value is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 6,590 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been amazing for my family Its So quiet and cleans clothes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous washer with many options for a wide variety of cycles. Quiet too!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Clean and Sleek

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and sleek; wash is perfect! We upgraded from the machine we bought 15 years ago!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Technical issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi,this product showing word sud which i don't understand and is not washing pls i need assistance on it just started yesterday.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung dryer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working like a champ - no issues and more efficient than old unit

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good quality brand

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am using it in my rehabs and have no compaints so far. BestBuy provided my best price

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    High capacity and silent washer.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High capacity and silent washer. Runs great with PODS and leaves hardly no residue.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful and so quiet! I know it a washing machine but it looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dryer it works great and my family loves it because it so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a bargain on this. Works great and couldn't beat the price compared to other retailers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What Happened!!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to get down to the ground to drain it,is not the best thing

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand that your experience has been less than ideal. Let us help you.

      On page 50 of the model's user manual link below, you can check the steps to see if the washer is not draining as expected.
      https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf

      It would also be great if we could talk to you directly and gather more information about your concern.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146901926, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    Best Buy does not stand behind their products

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought washer for my elderly mother because she could not reach in her top load washer. with in a few months washing got to hard and my brother took over. when I did the wash for her recently it would only wash in hot water even though I set for cold only. now Best Buy won't do anything I won"t buy from them anymore. they do not stand behind their products. terrible !!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DarylD, we know your overall experience using the washer can be frustrating. Let us assist.

      Here is a guide to help you diagnose why the washer is dispensing the wrong temperature of water. Please click on the embedded word and watch the video included.

      Samsung washing machine water fill issues
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147710137) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    loving my new dryer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving my new dryer! After 10 years of an older model, it was time to upgrade.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Scoopy! I am confident your new Samsung dryer will continue to impress! We love hearing from customers like you! ^Shay Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so much better than my older unit did. Love everything about it. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plays a song to let you know it’s complete

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Very easy to use, lots of settings and beautiful finish.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Off balance.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item seems to be unbalance. I had a repair man from Samsung and was told to use full loads and use the bedding cycle to keep the drum from spending to fast. It still makes a lot of noise.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good brand, price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, not loud, very happy with the purchase. Color is nice and all digital

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware of open box items

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the machine was good for an open box item, but it was not as advertised. It was advertised as satisfactory, but was only fair a best. The front panel is pushed in as if someone had dropped or kicked it in. There are two bend to the right of the door. What was worse was the attitude of the person on the other end of the phone when I called in about it. I had Samsung look it and they found the door seal was damaged as well. They replaced the seal but couldn’t replace the front panel.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Nice Machine!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer a year ago and it runs perfect! Very nice machine

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Quiet washing machine . Easy to install, level and calibrate. You will be happy!

    I would recommend this to a friend