Customer Ratings & Reviews
- Model:
- DVE45T6000W
- SKU:
- 6415796
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, delivery was on time, can’t wait to use themes
I would recommend this to a friend broke after just a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this washer for a little over a year. Starting last week, the washer was literally walking during the spinning cycle. We opened the front panel and saw that the two heavy metal pieces that were attached to the drum completely came off, and the drum also have various cracks... Maybe it was just bad luck, but for a washer machine that is lightly used for only a year and 3 months, I am not very happy with the quality from Samsung. Unfortunately the manufacturer warranty only covers the first year and we did not purchase any extended ones, so repair would cost quite a fortune for us. Anyway, we are going for a different brand this time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nora,
We appreciate you giving us a review about the Samsung washer. We apologize for the inconvenience since the washer is moving during the spin cycle. I understand that this experience is not ideal.
To help you with this, I will provide you with a link that indicates a troubleshooting guide if the washer is shaking or vibrating.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001016/.
You can also visit this request repair link: https://www.samsung.com/us/support/service/.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144466996
^Rainly
- Pros mentioned:Overall performance
I would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good still it’s shaking and making noice but not too much good quality for the price
I would recommend this to a friend - Pros mentioned:Noise level
Samsung dryer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dryer. Good features and drying sensors and it is very quite.
I would recommend this to a friend - Pros mentioned:Overall performance
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and what a workhorse. This would be a tough to top in value.
I would recommend this to a friend - Pros mentioned:Noise level
Good machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good machine , better than the lg one i had purchased before
I would recommend this to a friend - Pros mentioned:Overall performance
Spacious and easy to use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine gets the job done. Bye laundromat.
I would recommend this to a friend BestBuy service 5star, delivery/installation: ZERO
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy service, right from helping us select the right product until the very end was excellent. We love our new washer and dryer. The reason with I gave 3 stars is because of the delivery of the product (I am guessing best buy use 3rd party delivery/installation option). I was charged for the installation of the equipment and when the deliver guys showed up, it seems like they were just least interested in having them install. They looked at the connection knob and said we are not able to remove that (didn't even try) and gave really hard time to my wife. We ultimately had to call our neighbor to help out since my wife is not very handy, and our neighbor was able to do it in less than a second. It is just horrible that you pay for something and have to do it yourself.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
new life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced a Samsung drier purchased in 2008 (still working)
I would recommend this to a friend - Pros mentioned:Ease of use
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall rating good. Easy to use many settings. Like the lint trap.
I would recommend this to a friend - Pros mentioned:Noise level
Samsung washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet , smooth, get your clothes clean the first time .
I would recommend this to a friend - Pros mentioned:Overall performance
Gas Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the dryer and the installer informed me about it very well.
I would recommend this to a friend Really enjoy the dry sensor feature
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer to compliment a great washer. The sensor is so useful. The dryer may be preset for 32 mins to dry under the normal setting but the sensor helps identify if that is really necessary. It’s reduced my dry time numerous times. Very helpful. However, please note the sensor works amazingly when the dryer isn’t too full of items.
I would recommend this to a friend- Pros mentioned:Overall performance
More than Good deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s beautiful washer with great quality, also good price
I would recommend this to a friend Noisy and loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The spin cycle sounds like a Gulf Stream is taking off in our laundry room. Called Best Buy and was given a case number and told someone would call us. That’s it. Horrible customer service on a product they sold. I had a Samsung for 13 years and it sounded NOTHING like this machine. No idea why a newer washer would be worse than my old unit that finally gave up. More than disappointed in product and Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ashley,
Thank you for sharing your experience with our washer. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if the spin cycle sounds like a Gulf Stream is taking off in your laundry room. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
Noises can vary a lot and are hard to describe with words, so to identify the proper troubleshooting steps, you'll want to pick the noise in this guide that is most similar to what your washer is making, even if it isn't a perfect match.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144274167
^Mila
- Pros mentioned:Overall performance
good quality, value for money, good brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality, value for money, good brand. best buy gave a good price
I would recommend this to a friend - Pros mentioned:Overall performance
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. It works great and clothing dries so much faster!
I would recommend this to a friend - Pros mentioned:Overall performance
Great value and quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value. Great quality and color. Really enjoying it.
I would recommend this to a friend dryer, great. washer… leaking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the aesthetic look of the washer and dryer, I had it installed this weekend by best buy, and the first time using my washer, it was leaking from the door. I did call Best Buy customer service and they were able to schedule an exchange of the washer this week. 
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We're saddened to learn about what happened the first time you used the washer.
Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you should you need to follow up on the replacement. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was working great until now , I have to call to get repair
No, I would not recommend this to a friendBrand response from Samsung
Posted .Doug, we understand the importance of a working washer. We want to speak with you directly to gather more information about the issue with your washer that requires repair.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150340112) to help our team pull up your information.
Have a great day.
^Camille