Customer Ratings & Reviews
- Model:
- DVE45T6000W
- SKU:
- 6415796
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Easy to use and very effective! I recommend
I would recommend this to a friend Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am used to better quality with Samsung, these are flemsy, not sure if will last as long as last set
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, Congratulations on your new Samsung purchase. I am sure that you will love it more than your old unit with all the improvements and added features. Thank you for choosing Samsung. ^Brad
- Pros mentioned:Dryer performance
Gift for daughter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well,wasn’t Happy that the washer didn’t come with an electrical cord
I would recommend this to a friend - Pros mentioned:Overall performance
Larry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All is working great and I am very happy with the product.
I would recommend this to a friend - Pros mentioned:Overall performance
THE MACHINE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good thing that I purchased was the first time.
I would recommend this to a friend There wasn't item tat I chose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy twice delivered me damaged gas dryers. It wasn't the gas dryer that I chose at the outlet between open-boxed dryers. I had to return them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer! Easy to use and very effective! I recommend
I would recommend this to a friend - Pros mentioned:Noise level
Great washer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great! Extremely quite. Got it at a great price.
I would recommend this to a friend Samsung products are not worth it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure yet. Got this one due to the fact that i just purchased a 5.0 cf washer 3.5 years ago and now its not worth fixing (950.00 + maybe a inner drum)and they are not even sure they can get the counter balance that it needs. The only reason i purchased the 4.5cf was that the dryer still works and i bought two pedestal at 300.00 a piece. Hopefully this one last longer!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JohnmD,
Thank you for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
Delivery is Dispicable Machines work great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was beautiful the delivery was atrocious. I have waited from Oct til just week to get my products imstalled and delivered. To add insult they scratched my washer and Best Buy had the audacity to tell me the scratches are only worth 30 bucks. As if i could walk in their store damage an item and tell them how much it should be worth. Purchasing the products was a wonderful experience but every moment after that was hell. Its sad that people are treated with such disregard and blatant disrespect. My lesson is leaned Home Depot from now on.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Ease of use
Works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer and dryer combo. Nothing to complain about
I would recommend this to a friend - Pros mentioned:Dryer performance
Decent dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well, love the black stainless steel look
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my pair of washer and dryer working very well
I would recommend this to a friend - Pros mentioned:Noise level
Quiet
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quiet washer. Love it and would recommend it.
I would recommend this to a friend Samsung Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Washer!! The champagne color is awesome!
I would recommend this to a friendplanned obsolescence at its best
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very poorly made washing machine. The balancer broke after just 12 months, and now it is not functioning anymore just after two years. Until it did't get wrong it worked, that's why the two stars.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gabor, we understand the frustration if your washer balancer is broken. Allow us to help.
To check the availability and compatibility of your washer balancer, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147171120) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost makes doing laundry fun. Great set. I love it.
I would recommend this to a friend - Pros mentioned:Ease of use
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. So easy to use. Our clothes are dry so fast.
I would recommend this to a friend Regret
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to dry your clothes for an hour before everything is completely dry. Wish I would have returned it when I had the chance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ShakiaP,
We know the inconvenience of dealing with a dryer taking too long to dry clothes. We're here to help.
Here is a link to troubleshooting steps for when your dryer takes too long to dry. The link also provides resources to check for cleaning the lint filter, testing vent blockage, checking for error codes, and reviewing your dryer's cycles, settings, and options.
The dryer cycle takes too long:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
We've also included a guide about properly loading the dryer for reference.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148068086) to help our team pull up your information when you message us.
Thank you.
-Angelica
Bad washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in February 2023. Needs motor. Figured a washer like this would last longer. Very disappointed. Was told the service plan would cover parts. NOPE!!! Doesn’t cover installation either. Boooo!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi June,
We understand your disappointment with your broken washer. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your washer.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149239202) to help our team pull up your information when you message us.
Thank you.
-Ricardo