Customer Ratings & Reviews
- Model:
- DVE45T6000W
- SKU:
- 6415796
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should but sometimes doesn’t dry completely.
I would recommend this to a friend 1 Star for service and for Machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered in May, 22. Washing Machine has already started to fail. Making loud noises at the end of the spin cycle. Have been trying to connect with service to get item repaired or replaced. Continue to get disconnected and no return calls. Having to start the process over each time. We would have actually loved the machine if it didn’t make the noise but because no one will return my call or put me through to the right person to connect with getting it repaired or replaced, “1-Year Warranty”
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your review for the washer is highly appreciated, CoachCopey. I'm glad for the opportunity to help you.
Samsung washers are generally quiet, and to better understand the unusual noise, I highly suggest checking this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01001985/
We'd love to communicate with you directly about this matter.
Please feel free to contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, please provide this reference number 1145108864.
^Rainly
Samsung Dryer Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer for the price. Has the moisture sensor feature; however the clothes don's always seem to come out dry at times.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Dryer. I see you have some concerns and I would like to make sure that you are getting the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Overall performance
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working, but whenever was working it was good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you giving us a review about the Samsung dryer. We apologize for the inconvenience since the Samsung dryer stopped working.
To help you with this, I will provide you with a link that indicates an article if the Samsung dryer is not turning off or stops spinning.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001990/.
You can check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/DVE45T6000W/A3.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144575197
^Rainly
read manual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.too big for space, door open wrong side for senior use
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi COCO!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. I sincerely apologize for the inconvenience if the unit is too big in your space and on the wrong side for the door on your Samsung Washer. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link about "Install a Samsung Washing Machine in your Home": https://www.samsung.com/us/support/answer/ANS00051342/.
You may also refer to the user manual about "Step-by-Step Installation" on pages 21-25: https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144624740
Have a great day.
Melardo
- Pros mentioned:Ease of use
Excellent appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid appliance, easy to set up, durable and looks nice
I would recommend this to a friendBrand response from Samsung
Posted .Hey there Laban! That is fantastic to hear! Everyone wants his or her appliances to look good and to be easy to use. I am glad you found that with this dryer. Thank you for choosing Samsung. ^Shay
Great washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer. I manage rental properties and have them in two of the houses, and just bought one for myself. Can handle small and large loads equally well, good selection of wash cycles, and have had zero issues since using them the past 3 years or so.
I would recommend this to a friendSo far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent so far. Quite big/deep. Does what its expected to do
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price, size has many wash functions and runs great
I would recommend this to a friend- Pros mentioned:Overall performance
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, i've had for about a month, no issues so far
I would recommend this to a friend - Pros mentioned:Dryer performance
Washer Dryer Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , my wife loves her new washer and dryer set.
I would recommend this to a friend No heat after 9 months cost $900 to get fixed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give negative star if I can. The dryer has no heat after only 9 months of using. I contacted Best Buy and was told to contact the manufacture directly. Even still under warranty, Samsung wants to charge us almost $900 to have the machine fixed (more expensive than buying a new one). I would never buy anything from Samsung in the future
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jason, we know how disappointing it is to have a dryer that is not heating. We're here to assist in correcting its performance.
We suggest checking the link below to troubleshoot the dryer that does not dry clothes. It also has another link for the unit's cycles, settings, and features and a video to watch from the start until the end of the second link.
The dryer has no heat at all:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
What to do if your Samsung dryer isn't heating or drying?:
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also refer to page 45 of the user manual for other solutions when the dryer does not heat/dry.
https://downloadcenter.samsung.com/content/UM/202307/20230706181434297/DC68-03381W-04_IB_DV6000_EN_230705.pdf
Lastly, we have included a guide to learning the suggested laundry load size of Samsung dryer to get the best result.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you.
-Angelica
poor timing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.how do you expect people to give you a good evaluation of a product when they've just gotten it. this is neither fair to the customer, nor anyone reading a review. don't ask for a review right after buying and maybe i'd have a better review.
No, I would not recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hit the start button, doesn’t start, happens at least 2x a week, ready to go down the warranty rabbit hole. I think it is a child sensor in the door. The 15 year old LG never had this problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MatthewM, we want you to have a working washer. Let's go ahead and get this back on track.
Please see page 49 under the "Troubleshooting (does not start)" and page 39 under the "Child lock" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf
You can also check this link for more details
Samsung washing machine buttons won't work
https://www.samsung.com/us/support/troubleshooting/TSG01108862/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146983433) to help our team pull up your information.
Have a great day.
^Camille
So far so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer. Switching direction of door presented some issues due to cheap hardware.
I would recommend this to a friendBrand response from Samsung
Posted .Hi AlamoMe.
Thank you for taking the time to leave this review. We understand you had concerns regarding reversing the door
To help you with the reversing of the door. Please check this link to your user manual. Simply turn to pages 32 to 34.
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144940835) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Worst Best Buy service ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever. I have no idea if this is a good washer or not because Best Buy has been to our house 4 times already and each time had a different excuse why they couldn't install it. They delivered a broken washer the first time and the last time they "didn't have enough time" to install even though they knew what was involved in the install. Each time they have to reschedule its at least 3-7 days. Better off buying somewhere else.
I would recommend this to a friendBrand response from Samsung
Posted .Hello StaceyC,
I understand that the multiple installation delays have been frustrating and receiving a damaged washer. While the product itself may be reliable, it’s unfortunate that the installation process has been difficult.
To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
- Pros mentioned:Noise level
Good stuff
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit for the money. Runs quiet and is efficient.
I would recommend this to a friend Love my washer and dryer purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. I visited the Best Buy store on Maryland Parkway in Las Vegas as they have a large selection of floor models and great pricing. Best Buy sales personnel are always helpful. I was able to purchase a washer and dryer that was affordable and met my criteria. Very happy
I would recommend this to a friendHealthcare worker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine a lot. I just used it and it dried my clothes pretty good, but I want to say Kudos to the delivery guys. Those two guys went above and beyond to make sure e everything was perfect. Best Buy should hire more like them. Will definitely buy another appliance
I would recommend this to a frienddryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great, not top of line, cloths do not dry all the way , have to run it twice, thats my only complaint
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are experiencing issues with getting all of your clothes dry in your Samsung Dryer. I can definitely help with that. I would like to provide you with some of our best practices that will provide you with the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad