Customer Ratings & Reviews
- Model:
- DVE45T6000W
- SKU:
- 6415796
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.
This summary was generated by AI based on customer reviews.
Good dryer for not going too crazy on the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is working good so far. The only thing I do not like so far is that I have another Samsung washing machine and the doors open on the opposite sides. I wish Samsung made its doors only open one way.
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Efficient and Mostly Quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 4.5 cu. ft. high-efficiency front load washer performs as expected for its price point. It offers good capacity, efficient cleaning, and the Vibration Reduction Technology+ helps keep noise and movement to a minimum, especially during spin cycles. While it can be a bit noisy at times, it’s nothing you’ll really notice unless you’re in the same room. The smart features are a nice bonus and make monitoring and managing loads more convenient. Overall, it feels like a solid, modern washer that delivers reliable performance without major drawbacks. For the price, it meets expectations and is a good option for anyone looking for a dependable, feature-rich appliance.
I would recommend this to a friend I like this dryer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy installed it, and it has been working great. I like the different settings, although most of the time I just use the normal setting with wrinkle protections on and ecodry.
I would recommend this to a friendBuy a different one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is older than the new samsung dryers that are selling for 50 dollars more. Look up the model you purchase because this one doesnt come with all the bells and whistles it could have if you simply pick a different model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AustinH,
Thank you very much for your observation of our dryer. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Poor Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I got a defective washer or not. But it should've take almost 2 hours to wash a load of clothes. Also it doesn't matter what temperature setting I use water is very hot. Only had the washer a little over a month & best buy says its not their problem call Samsung. We will see what options they offer but I definitely wouldn't buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there e0016501,
I see you have some concerns with your Samsung Washer filling with the wrong temperature of water. I have some helpful information that is sure to fix this issue that you are experiencing.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143322125. We apologize for any inconvenience this may have caused and thank you for being a part of our Samsung family. ^Brad
Great washer if you only plan to use it for a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started making extremely loud noise when spinning in about a year after the purchase. By the time I was able to get through to Samsung customer support, the manufacturer warranty had expired, and the cost of repair was the same as buying a new one. I'm done with Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GarryR,
We understand how you feel regarding your washer. We are here to help you.
We recommend checking the resources below for steps to take when the washer is noisy. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
hould you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147236304), and it will help our team pull up your information.
^Rodel
Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this washer the first day I used the washer started jumping it felt like it was going to brake off I tried again the same happened now I’m scared to try again I have called Best Buy to come and check out because it is new I just got it 3 days ago if it doesn’t work I will be replacing with a different washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know how it feels to deal with a shaking washer. Let us help.
To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016
We have also provided the user manual for your model. See page 50 for other actions when the washer vibrates excessively.
https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you.
-Angelica
Delivered faulty product. No customer service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faulty dryer was delivered to the house. Set it up after delivery person left and noticed a grinding noise coming from the blower fan. Waited two weeks to get the first one and had to wait two more weeks for the second one. This time I thought they should set it up to make sure it worked but the had to charge me an extra $60 for parts I already had, electrical and vent. Geek Squad wouldn’t right off anything $50 delivery fee or extra $ to make sure it worked before leaving us without a dryer for another two weeks.
No, I would not recommend this to a friendBest front load dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent front load dryer with multiple options to dry the clothes.good capacity and different options for different types of clothes which is good and adjust heat and timings accordingly
I would recommend this to a friendDryer came defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this model and it came defective. The drum was smacking the side of the exterior wall. I could of had a service team come out and look at it, but I opted to get a different dryer completely to avoid any future issues on a brand new dryer after my warranty expires. Use that information for what its worth.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brandon H,
We understand how it feels to receive a defective product. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly
No heat - no use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery service from Best Buy was an absolute fiasco. Finally got it installed today by professional installer (not Best Buy) and the dryer does not heat up (seeing other reviews, it appears I'm not alone with this problem). Called Samsung only to be advised they don't have service in my area, but someone will be contacting me in the next couple of days! This is incredibly frustrating. We have many Samsung products, but I don't think we'll be buy any more and certainly not from Best Buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that you are having this issue with your dryer. It seems as though you're on your way to getting this resolved, but if you need further assistance or have any other questions, please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144130860) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Samsung - 4.5 cu ft Front-Loading High-Efficiency
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it and it came with many defects and the store doesn't give me support
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JeffersonS,
We want to inquire more about what transpires with the washing machine and would like to assist as soon as possible.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Very unhappy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the unit broken. was too late to return it as I was out of town and didn't use it for three weeks. Was told to call the manufacturer. Manufacturer sent out a service man. Said the unit had broken struts. How can this happen? I would like to hear from someone at best buy.
No, I would not recommend this to a friendDefinitely would recommend.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Samsung stackable washer and dryer sets. I only bought this one because my older one stopped working after 13 years. Would definitely recommend.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People at Best Buy made pickup easy. Machine is good so far. Door big mKi g it eSier to get clothes in and out. Plug not long enough to reach outlet from prior machine.
I would recommend this to a friendNot impressed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty disappointed in the quality of this dryer , No matter what setting I put it on it takes forever for clothes to dry .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gram, we know the convenience of having a working dryer at home. We are here to help.
Here's a link to help you diagnose why your dryer is taking longer than usual to dry your clothes. Please click on the embedded word and watch the video included.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146663862) to help our team pull up your information.
Have a great day.
^Camille
Dryer Not Heating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the washer and dryer set, and have been experiencing issues with the dryer from day 1. The first dryer that I got from Best buy had dents/scratches. So, I asked them to refund it. The second one that I got didn't heat up the clothes. When I feel the vent, the vent is blowing the cold air out. The Best Buy Geek brought the third dryer and replaced it. But, I am having the same issue again. I have tried turning off the eco-dry and running in modes where it doesn't use Eco-dry. Surely can't be heating element because this is the 3rd brand new dryer. Any suggestions or anyone that can help?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Kosh, I can definitely understand how frustrating this must be. Let us see what we can do to fix this dilemma. Here is a link to a troubleshooting guide that may help with your concern on your dryer not heating (https://bit.ly/3pXdu2N). If the issue continues or you have any additional questions or concerns please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144045916) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Good price, works OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine I was delivered was defective. It would sound like someone was hammering during the spin cycle and the washer would move about a foot from where it was located after every wash. I got an exchange from Best Buy within 2 weeks and it's been working the way it should and no longer making loud banging sounds or moving. I bought it based on price with comparable models. So far so good but was not happy with the defective machine I was originally delivered so 2 stars for quality & 4 stars for value.
I would recommend this to a friendBrand response from Samsung
Posted .We always aim to deliver a great experience, BernardF. We're here to help in the best way possible.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145277869), which will help our team pull up your information.
Have a great day.
Melardo
Great machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Really love this model. Purchased because of the great reviews and i had a compact spacs so needed something that wasnt very wide, but sill have a big drum.
I would recommend this to a friendGood but should need warning!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this machine is awesome. I love the digital settings and the Lil notification sounds it does when starting and when a wash cycle has been completed. One thing to be aware of is if you are loading a lot of clothes, make sure the spin setting is on high if not you will end up with water in the drum and then draining which is a real pain!! Hence the 3 stars. Does not have Bluetooth or wifi that will send a notification to your phone when done....wish it did.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Dezignstar,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We know how important washers are especially if we are doing our laundry. We apologize for the inconvenience of the washer not draining properly. We will surely notate this feedback for better products in the future.
I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
The washing machine does not drain:
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
Cycles and settings:
https://www.samsung.com/us/support/answer/ANS00061937/
Recommended load size:
https://www.samsung.com/us/support/answer/ANS00080262/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WF45T6000AP/US
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144454757
Thank you for choosing Samsung. Have a great day.
-Trisha-