Customer Ratings & Reviews
- Model:
- DVE45T6000W
- SKU:
- 6415796
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.
This summary was generated by AI based on customer reviews.
bad review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really bad experience with instalation. 3 months and nothing working here! we always have different excuses and it's never because of any limitation on my part
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RafaelS,
We want to inquire more about what occurred with the washer and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Love it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always wanted a front load washer and finally invested in one and I love it! I just bought the pedestals for it & my dryer to make it easier to reach into!
I would recommend this to a friendNot Happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of front load washers. Took me owning one ! If you shut the door when not in use, it smells like mildew.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can definitely understand what you're going through and I am here to help. I have attached a link to a troubleshooting guide that may help with the concern you are having with your washing machine (https://bit.ly/3ny4I9G). If the issue continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144084909) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Cons mentioned:Spin cycle
Horrible dod not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not spin out. Cycle would stop and have to be restarted. Could not handle large loads
No, I would not recommend this to a friend Never could get balanced.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to trade in this front loader for a top end loader. I dont know if is the product or just the front end loading design but this washer was leveled and still jumped around my laundry room. Everything I tried to do to level the washer did not work. Ordered and replaced with a top end loading washer, its great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, DavidH,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product, and we would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Defected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry all the way, haven’t even had it a month and I had to exchange it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Anna,
Thank you for sharing your experience with our dryer. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if it does not dry all the way. If your dryer is heating but the clothes are still damp, your vent is probably blocked. If your dryer has weak heat and runs for a long time, that could also be a blocked vent. And if your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty. And these are only some of the possible causes.
To make sure you're performing the right troubleshooting steps, first determine if your dryer has hot air at all, then we'll guide you through the steps to resolve your issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You might want to check the warranty of this product as well for the replacement or repair services.
https://www.samsung.com/us/support/warranty/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144287363
^Mila
Easy and gives a good wash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some new washer/dryers have so many settings that you often don’t change cycles because they are a pain to reset. These are super quick and easy. Gives a good wash.
I would recommend this to a friendMoisture sensor doesn’t work properly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moisture sensor doesn’t work properly. After less than 10x using the dryer in a proper way (cleaning filter, not overloading etc) the moisture sensor started acting weird and it keeps switching from programming selected to “cool down” after very few minutes on - even with clothes still wet. Manual doesn’t explain how to fix or reset setting. Hard to communicate with customer support from Samsung manufacturer /BestBuy .
No, I would not recommend this to a friend2022 and i still have to set alarms
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer and dryer so far works well. Ability to alter settings on programs is weak. Fact I buy a new set in 2022 and it cant send an alert to my phone when a load is finished is kind of ridiculous.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Johnny, we can certainly understand where you are coming from. At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144085116) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Would not recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the washer 26 months ago. Now I have to replace it. Repairman said it most likely was faulty from the beginning.a tube got loose started leaking and resulted in cutting and putting holes in another tube and drum seal.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Melinda P,
We know that having a good-working washer plays a massive part in cleaning our laundry. Let us extend our help.
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147425469, which will help our team pull up your information.
^Rainly
New stuff is not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd one I had to buy. The first one threw an error right after the warranty expired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand how it feels to deal with an error code on our appliance, and we are glad that you love using Samsung products.
In case you encounter an error code in your dryer, kindly follow the steps at the link below.
https://www.samsung.com/us/support/troubleshooting/TSG01207445/
Thank you for choosing Samsung and have a great day!
^Rainly
Happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it’s perfect for my basement, love the color and it’s so quite and spin my clothes perfectly and yes it does wash the clothes great as well
I would recommend this to a friendGas dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with the gas dryer. Samsung has proven it is reliable and can be trusted
I would recommend this to a friendPlays a little song when it’s done
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it has different levels of attempting to dry. I used to put my jeans through twice with my old dryer. Don’t have to with this one!
I would recommend this to a friendDamaged and poor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The people who brought the machine were extremely rude and on top of that the machince came banged up , was told by customer service i would get a 180$ gift card if i decide to keep the machince . A month later i did not receive the gift card and when i call best buy customer service they have no idea what to do. First and last time buying an appliance from best buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer. I am delighted with it, and best buy came and installed it. It was quick and efficient. I decided between LG and Samsung and chose Samsung.
I would recommend this to a friendSamsung Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. We had some difficulty at first as it was not completely stable and did not work until we made the base completely level. Works fine now.
I would recommend this to a friendOverall Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes great products. I love my new washer. Has a variety of features including pausing during cycle and alarm when the cycle ends.
I would recommend this to a friendFront load washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prefer a front load washer. The Samsung has numerous settings for wash times, temperature, and rinses. Great for any size load or soil level.
I would recommend this to a friendBest price and best deal from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cost efficient, energy efficient, fast and reliable. Delivery was easy and quick. Have bought multiple units because of the price and customer service.
I would recommend this to a friend