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Customer Ratings & Reviews

$729.99
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Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 6,590 reviews
  • Rated 1 out of 5 stars

    Dryer sucks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for three weeks and belt popped off had to have someone come out and fix went a week with no dryer! Sent back! Never again!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ShannonW, thank you for choosing Samsung for your dryer needs. We are saddened to hear you returned the dryer because the belt was broken. We look forward to working with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this washer not good get less water when I wash clothes are stinks . Don’t buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst purchase experience of my life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a very pleasant experience. salesperson was very knowledgeable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy from here.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it was “used - new” Completely broken and loud everytime it runs. The best buy installers said it to me first, and then left it anyway. Left trash all over my house. Horrible experience from beginning to end, and now i have a loud dryer that I can’t even run when i have company over.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Robyn, we are sorry to hear about the issues that you are having with your dishwasher. This is not the experience we expect for our customer's and we would like to get this resolved as best as we can. Here is a link to a troubleshooting guide that may help with your concern on the noises your dryer is making (https://bit.ly/3AGYWIx). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144106058) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Amazing Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Dryer. I have the electric version and need a 220V special installation but it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if nothing else.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is a dishwasher, these top it off. I get these for some of my flips when no others are available.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years in and the glass to the door broke out of nowhere not to mention this thing runs across the floor no matter what size the load is. I regret this purchase. Dryer is cool but the washer sucks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good dryer so far, after using it for 6 weeks or so. plenty of temperature settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far: quiet and smooth operation. Technicians who can to install the machine did a good job

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works and washes very well. Luckily I got it at a very good price when they were on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with this washer! I had battled with used washers over and over! So glad I purchased this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great dryer!! All cycles tested thus far are perfect! Trying to open the lent trap is the only drawback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine itself. Very modern looking and helps notify when the cycle ends by a little song at the end!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Sonia! We love that you love your new washing machine! I agree, the song at the end of the cycle is a wonderful feature! Thank you for being the best part of Samsung! ^Shay Samsung

  • Rated 5 out of 5 stars

    Washers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I am very satisfied with the attention, the delivery time, I really like the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this washer easy on the eyes but it definitely washes my clothes! No complaints here :)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine but washing not effective. Decent size load ends up in unwashed clothes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We will guide you through potential solutions for your Samsung washer to have an effective washing.

      To ensure that clothes come out clean, always check for proper loading, using the right detergent and correct cycles and settings.

      Below are the links that you may refer to:

      Clothes are not clean; this includes hyperlinks on step 1 (cycles and settings) and on step 2 (detergent guide) that you can visit for reference:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Washer load:
      https://www.samsung.com/us/support/answer/ANS00080262/

      A complete video to properly sort and wash your laundry:
      https://www.youtube.com/watch?v=R0HWsqn2ANo

      Get cleaner clothes with your washer:
      https://www.samsung.com/us/support/answer/ANS00084866/

      The below link is the user manual for your model. Turn page 26 (Run Calibration and Sort) and pages 27-28 (Determine the load capacity and Add the correct detergent type) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf

      Should you need assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145807152, to help our team pull up your information.

      Have a great day.

      Melardo Samsung

  • Rated 5 out of 5 stars

    Love this dryer I bought it has a set with the was

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer I bought it has a set with the washer and it’s the best thing I’ve ever done

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Liers and false promo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bestbuy rep online lie to they were suppose to give me 24 months promo but did not they gavea reference number 353168158.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ElvinD,

      This is not the experience we wanted you to have. To better assist you with this matter about the promotion, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have stacked and clothes are cleaned. One change i would make us provide a different end of cycle sound

    I would recommend this to a friend