Customer Ratings & Reviews
- Model:
- DVE45T6000W
- |
- SKU:
- 6415796
Customer reviews
Rating 4.6 out of 5 stars with 6590 reviews
(6,590 customer reviews)Rating by feature
- Capacity4.7
Rating 4.7 out of 5 stars
- Dry Time4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Dryer sucks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for three weeks and belt popped off had to have someone come out and fix went a week with no dryer! Sent back! Never again!
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .ShannonW, thank you for choosing Samsung for your dryer needs. We are saddened to hear you returned the dryer because the belt was broken. We look forward to working with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Rated 1 out of 5 stars
Samsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this washer not good get less water when I wash clothes are stinks . Don’t buy
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SonB!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Washer gets less water and your clothes stink. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Samsung Washing Machine Water Fill Issues": https://www.samsung.com/us/support/troubleshooting/TSG01203005/.
You may also refer to this link about "Samsung Washing Machine or Laundry Smells Bad": https://www.samsung.com/us/support/troubleshooting/TSG01108629/.
You may also refer to the user manual about "Troubleshooting Checkpoints" about the issue on your Samsung Washer on pages 49 & 53: https://downloadcenter.samsung.com/content/UM/202207/20220701140246912/WF6000T_UM_DC68-04006R-03_EN_CFR_MES_R.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144760538
Have a great day.
Melardo
Rated 2 out of 5 stars
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst purchase experience of my life.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to assist you anytime, MargueriteC. We want more details on what is happening with your dryer so that necessary support can be provided.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147046975, to help our team pull up your information when you message us.
Have a great day.
-John
Rated 5 out of 5 stars
ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a very pleasant experience. salesperson was very knowledgeable
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
I would recommend this to a friendRated 1 out of 5 stars
Do not buy from here.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says it was “used - new” Completely broken and loud everytime it runs. The best buy installers said it to me first, and then left it anyway. Left trash all over my house. Horrible experience from beginning to end, and now i have a loud dryer that I can’t even run when i have company over.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Robyn, we are sorry to hear about the issues that you are having with your dishwasher. This is not the experience we expect for our customer's and we would like to get this resolved as best as we can. Here is a link to a troubleshooting guide that may help with your concern on the noises your dryer is making (https://bit.ly/3AGYWIx). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144106058) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Rated 5 out of 5 stars
Amazing Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Dryer. I have the electric version and need a 220V special installation but it works perfectly.
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Great if nothing else.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is a dishwasher, these top it off. I get these for some of my flips when no others are available.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
I would recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two years in and the glass to the door broke out of nowhere not to mention this thing runs across the floor no matter what size the load is. I regret this purchase. Dryer is cool but the washer sucks.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PamelaS,
Hearing what you went through about your experiences is saddening. We would love the opportunity to speak with you about your washer and provide the assistance you need.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146970782) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Rated 5 out of 5 stars
Good Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good dryer so far, after using it for 6 weeks or so. plenty of temperature settings.
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Samsung washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far: quiet and smooth operation. Technicians who can to install the machine did a good job
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
No, I would not recommend this to a friendRated 5 out of 5 stars
best washer ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works and washes very well. Luckily I got it at a very good price when they were on sale
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So pleased with this washer! I had battled with used washers over and over! So glad I purchased this
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
I would recommend this to a friendRated 4 out of 5 stars
My first Samsung dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is a great dryer!! All cycles tested thus far are perfect! Trying to open the lent trap is the only drawback.
This review is from Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine itself. Very modern looking and helps notify when the cycle ends by a little song at the end!
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
I would recommend this to a friendBrand response from Samsung
Posted .Hey Sonia! We love that you love your new washing machine! I agree, the song at the end of the cycle is a wonderful feature! Thank you for being the best part of Samsung! ^Shay
Rated 5 out of 5 stars
Washers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I am very satisfied with the attention, the delivery time, I really like the product
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Excellent washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only is this washer easy on the eyes but it definitely washes my clothes! No complaints here :)
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
I would recommend this to a friendRated 2 out of 5 stars
Do not recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine but washing not effective. Decent size load ends up in unwashed clothes.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We will guide you through potential solutions for your Samsung washer to have an effective washing.
To ensure that clothes come out clean, always check for proper loading, using the right detergent and correct cycles and settings.
Below are the links that you may refer to:
Clothes are not clean; this includes hyperlinks on step 1 (cycles and settings) and on step 2 (detergent guide) that you can visit for reference:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Washer load:
https://www.samsung.com/us/support/answer/ANS00080262/
A complete video to properly sort and wash your laundry:
https://www.youtube.com/watch?v=R0HWsqn2ANo
Get cleaner clothes with your washer:
https://www.samsung.com/us/support/answer/ANS00084866/
The below link is the user manual for your model. Turn page 26 (Run Calibration and Sort) and pages 27-28 (Determine the load capacity and Add the correct detergent type) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145807152, to help our team pull up your information.
Have a great day.
Melardo
Rated 5 out of 5 stars
Love this dryer I bought it has a set with the was
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer I bought it has a set with the washer and it’s the best thing I’ve ever done
This review is from Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
I would recommend this to a friendRated 1 out of 5 stars
Liers and false promo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bestbuy rep online lie to they were suppose to give me 24 months promo but did not they gavea reference number 353168158.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ElvinD,
This is not the experience we wanted you to have. To better assist you with this matter about the promotion, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Rated 4 out of 5 stars
Nice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have stacked and clothes are cleaned. One change i would make us provide a different end of cycle sound
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
I would recommend this to a friend
















