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Customer Ratings & Reviews

$729.99
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Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 6,590 reviews
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after only having it for 3 days I had to return it because it wouldn't spin. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung seems to be improving appliance quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Everyone is happier now, replacing old model. Samsung seems to be improving quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries and is quite! What more can you ask for. Only issue is sometimes leaves large items slightly damp requiring a restart.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t dry well at all. I was thinking it is good dryer but it is not as it seemed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaking

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has been leaking since it was installed. Now my laundry room is damaged from all the water build up in the back

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand the importance of a reliable washer at home. We are here to help.

      If your washer is leaking, here is a guide to help you. To access the complete diagnostic and video tutorial at the end, click on the embedded words and select "Did this resolve your issue?" for more details. 

      Samsung washing machine is leaking
      https://www.samsung.com/us/support/troubleshoot/TSG10001007/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147746125) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer has been a huge upgrade for me. I love that it is stackable with my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking unit. I purchased this for a rental unit and have no concerns so far

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    insallation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, however experienced an installation surprise

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with your installation experienced, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      Melardo Samsung

  • Rated 1 out of 5 stars

    Samsung isn't what it used to be.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second and last Samsung dryer we will buy or any Samsung product. This dryer stopped working in less than a year as did our last one. While it was repaired at no charge it took a week for Samsung to get a repairman to our home.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, fxrs, for sharing your experience. We're very glad that you were able to get your dryer back to working as it should. We also appreciate your patience with the unusually long wait time. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Samsung dryer! I love it’s sleek look and the settings it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Gas Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone sales team was willing to work with me to find a price I was able to afford! Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung appliances.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great deal for my daughters house. They are quite and do a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung dryer works great. It's quiet, with digital readings and very simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this washer. Like the settings/options. Previously had an LG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the best dryer I ever own. drys clothes in a short period of time and is wrinkle free.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Really don’t like this dryer at all

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to put my clothes threw multiple cycles before they’re actually dry

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DestinyL, we're thrilled to assist with correcting your dryer's drying performance!

      We have provided a link below to help you figure out why your dryer is taking longer to dry your clothes. Simply click on the embedded words and watch the entire video.

      Dryer takes too long to dry
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145968446) to help our team pull up your information.

      Have a great day

      ^Camille Samsung

  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked as designed, clothes get wet then machine spins around and then ready for dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is awesome! It senses when the load isn't dry and doesn't go over time! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing. Paired with the high efficiency washer, they’ll get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Platinum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great!!!!! Clean clothes exceptionally well and dryer dries clothes the first cycle!!!!

    I would recommend this to a friend