Customer Ratings & Reviews
- Model:
- DVE45T6000W
- SKU:
- 6415796
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.
This summary was generated by AI based on customer reviews.
Good washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good clothes washer, we did not stack with the dryer but looked east
I would recommend this to a friendWorth the money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. I love that it cleans itself. I love the quick wash option.
I would recommend this to a friendNever again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m honestly not sure how it works it’s never been on since it’s not hooked up properly and I’m still waiting on maintenance to come and help me out
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet. Will update the review once installed
I would recommend this to a friendBrand response from Samsung
Posted .Hi NevenaK,
Congratulations on your new purchase with the washer.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145209691), which will help our team pull up your information.
Have a great day.
Melardo
meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didnt dry my bedding on highest setting for dry and highest setting for heat.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi manuel,
We appreciate you reaching out regarding your inconvenience with our Samsung Dryer and we know how important dryers are especially if we are doing our laundry. If your dryer has weak heat and runs for a long time or doesn't dry clothes, that could also be a blocked vent. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend visiting these links for basic troubleshooting steps:
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Clean the moisture sensor on your Samsung dryer so it doesn’t shut off early:
https://www.youtube.com/watch?v=lwWeL5JYNNo
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVG45T6000P/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144359132
Thank you for choosing Samsung. Have a great day.
-Trisha-
Washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about my washer and dryer. I can’t even pick out one thing I love more.
I would recommend this to a friendwaste of money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not that great they run good for like a year then the issues start. spend the extra for a higher model one or diff brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Alex123! I understand that you have concerns with your washer and We would like to help as much as possible. At your earliest convenience, please reach out to our social support team to see what assistance we can help with. We can be reached via any of the following using ticket number: 1143825601
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513.
Thank you for choosing Samsung. ^Nic
240v only
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says 120v on the listing but without 240v the machine runs cool
No, I would not recommend this to a friendWould buy again
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far. I've been using for 9 months and have had zero issues.
I would recommend this to a friendSmelly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smelly and water remains on rim. Just spins. Clothes has nothing to rub against to clean them
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having some concerns with your Samsung Washer smelling and not cleaning your clothes and I would like to offer some assistance to ensure you are getting the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01108629/
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143221757. We thank you for being a part of our Samsung family. ^Brad
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interior of the dryer is quite big. I can fit a queen size comforter and a bit more.
I would recommend this to a friend- Cons mentioned:Spin cycle
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t have good options to spin alone and also capacity is not Good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for bringing this to our attention. We appreciate you informing us of your feedback about this Samsung washer. We apologize for the inconvenience these issues may have caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to the user manual to learn more about operating your Samsung washer. See pages 31-39. You may also check page 57 for its specification for reference.
https://downloadcenter.samsung.com/content/UM/202207/20220701135830308/WF6000T_UM_DC68-04006H-02_EN_MES_R.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144752430
Thank you, and stay safe!
-Angelica
Doesn't dry
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply put, it doesn't dry well. If you have a small load of light things, it's fine. But put in a pair of jeans and you'll be running two cycles, even at the highest temp for an hour.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SpikeWilbury,
We understand that dealing with a dryer not drying well can be frustrating. Let us help.
The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, error codes (if any), and a video to watch from start to finish.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
You may also check page 46 of the user manual for other recommended actions if the dryer does not heat/dry or dries unevenly.
https://downloadcenter.samsung.com/content/UM/202307/20230706181434297/DC68-03381W-04_IB_DV6000_EN_230705.pdf
Lastly, we have provided the guide for the recommended laundry load size for the washer and dryer and the dryer's cycles, settings, and features.
Lastly, we have provided the guide for the recommended laundry load size for the washer and dryer and the dryer's cycles, settings, and features.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146741191) to help our team pull up your information when you message us.
Thank you.
-Angelica
So far so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was packed very well in my opinion and it gets the job done. So far so good!
I would recommend this to a friendSamsung dryer AVOID
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer I’ve ever owned. We have spent more than what we paid for it on repairing it! It’s 20 months old and we are giving it to a junk man and buying a whirlpool. At least it will work. Belt has been replaced twice as has the start switch. Stay away from Samsung!!! Horrible product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dryer. We appreciate you taking the time bringing this to our attention. I understand you're having an issue with your dryer as it's not working after 20 months of use. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
In case or repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/DVE45T6000W/A3 for the warranty coverage of your product. You can also check this link https://www.samsungparts.com/Default.aspx if you need to purchase parts for your dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144597898.
-Noraina
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dryer! Love the color and quality of the dryer. Major upgrade from my last dryer.
I would recommend this to a friendPoor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works fine in the beginning but stopped working after a year
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Getting the best value for your money is one of our priorities. We're here to help you check why your washer has no power.
Whether your washer will not turn on or turns off by itself, stops unexpectedly, or won't turn off, it's likely due to an issue with the washing machine's power cord or its electrical connection to your home's power grid. Please check this link for details.
Samsung washing machine power issues
https://www.samsung.com/us/support/troubleshooting/TSG01203022/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145475503) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Thoroughly pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really one of the best appliances I've ever bought...
I would recommend this to a friendGood Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple but effective washer, fyi leave the washer open between washing so it can dry off to avoid musty smell
I would recommend this to a friendElectric Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer, large enough to fluff my large cushions, clothes dry very quickly.
I would recommend this to a friend