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Customer Ratings & Reviews

$729.99
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The comparable value is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 6,590 reviews
  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love my dryer its a great product i highly recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NO POWER CORD WITH PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not come with power cord nor does not have a simple option to purchase a power cord.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RomS,

      Yes, the power cord is not included with the dryer and is being sold separately since the dryer can be connected directly to the power lines.

      To help you with getting the power cord, you may reach out to our Samsung Parts Team to order the parts needed for your Samsung range at (800) 627-4368.

      They are open from Monday to Friday between 9:00 a.m. to 6:30 p.m. EST. They can check the available parts or accessories you wish to purchase.

      Thank you for choosing Samsung and have a great day!

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine great machine great machine great machine great machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, delivery was on time, can’t wait to use themes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sumsung gas dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer, many advanced futures, especially at the sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the review for the washer this is the review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this washer is the best thing I’ve

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer is the best thing I’ve ever bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Platinum color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great I really like the music tone when it’s done washing or drying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother. She's not having any issues w/use. Running great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry clothes really fast and it’s the perfect size for small or large load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and great service. Would recommend this brand to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer, does exactly what we needed, we did not stack them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soclean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice machine. Many settings for your load So far so good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    IF YOU PURCHASE ENSURE YOU GET GEEKSQUAD INSURANCE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 3 months of purchase! Gets stuck in a cycle and remains locked. Kicking myself for not spending the extra $ for the geek squad insurance as I know this would not be an issue if I had.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We strive to ensure that your washing machine operates at its optimal performance, DeysiV. Let us help you.

      If your washer is stuck in a cycle and remains locked, here are some steps to fix the issue. Please click the links and hyperlinks and watch the instructional video for tips.

      Samsung washing machine won't spin or won't stop spinning (see steps 1, 2, 3, and 5):
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      Samsung washer door is locked:
      https://www.samsung.com/us/support/troubleshooting/TSG01001983/

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147005410, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer has multiple settings for any type of load. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries quickly and has a cute bell melody when done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is snagging everything i was looking for in a washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a dryer drys clothes and it wasn't too heavy to set on the washer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Quit After Less Than 2 Years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY A SAMSUNG WASHER! Almost 2 years to the day I purchased, my washer has quit. The Geek Squad tech stated that this is a known issue, and the repair would be more than the cost of what I paid for the washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      StevenJ, we want to ensure you have a properly functioning washer to keep your clothes clean. We are here to assist you in exploring all possible options to fix this issue.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://u .community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146662732) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 2 out of 5 stars

    Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the way it worked but exchange it for another brand

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rich,

      Thank you for choosing Samsung for your Appliance needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      Melardo Samsung