Customer Ratings & Reviews
- Model:
- DVE45T6000W
- SKU:
- 6415796
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.
This summary was generated by AI based on customer reviews.
Lot of noise….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the bright side it does a good job drying the clothes. On the other hand though, it sounds like there’s a bag of nuts and bolts in the drum. The noise is horrible. I’m sure Samsung will fix or replace it but it’s disappointing nonetheless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Villager,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused. Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link.
Samsung dryer is noisy
Samsung dryers are generally very quiet. Many of the sounds are normal or can be fixed with little effort. Nearly every sound the dryer makes will fall into one of four main categories: rattling, thumping, squealing or grinding, or humming. Pick the closest sound to the one you're hearing so you can do the correct troubleshooting steps for your issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144566542
Thank you for choosing Samsung.
^Ross
- Pros mentioned:Noise level, Overall performance
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and very quiet. Has a beautiful look as well
I would recommend this to a friend Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product pump went out in 12 months- on a washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsungwasher, I know that you are experiencing some issues with your Samsung Washer not pumping water out of the machine and know this is not great timing. I would like to extend a hand in getting your machine working correctly. Please reach out to us at your most earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143683906. We thank you for being a part of our Samsung family. ^Brad
Didn’t get the two hoses they should come with the
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not get the two hoses they should come with the washing machine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Prince.
Glad you asked about the washing machine water hose that should be included. Based on your user manual, I have verified that the water hoses are sold separately.
I suggest you check this link to your user manual for assistance. Please go to page 16
https://downloadcenter.samsung.com/content/UM/202207/20220701140246912/WF6000T_UM_DC68-04006R-03_EN_CFR_MES_R.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144834426) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibration tech didnt work have to call repair first month.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Kris,
I see you are experiencing issues with your Samsung Front Load Washer shaking and I understand how much of an inconvenience this can be. I would like to offer some assistance to ensure that you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143272781. We apologize for any inconvenience and welcome you to our family. ^Brad
The worst service EVER!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never order from BEST BUY again!!!!!!!!!!!
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Noise level
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the samsung dryer, its soooo quite and easy to manage, love the style.
I would recommend this to a friend Beware of "available" items
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend buying ANY FRONT LOAD WASHER if you intend to purchase a pedestal. Ordered this washer with a pedestal in mid-January and pedestal arrival has been changed 6 times and now intended to come in May. I can't return the washer now (Late March) as im passed the return deadline. NO CALL BACKS OR HELP FROM YOUR CALL CENTER. Im stuck with a washer with no pedestal. Never buying another appliance again from Best Buy.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate your informing us about your experience purchasing a pedestal for your Samsung washer.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
- Pros mentioned:Noise level, Overall performance
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and I love the sound when it's finished.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Product, works like a charm, and it’s quiet!
I would recommend this to a friend Go with a top loader or different brand..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough water, clothes don’t come out clean, resulting in having to rewash..my cheap amana washer did a better job of washing than this. Dissatisfied past the return policy.. I should be able to wash 6 towels and not have to worry about stains still on them.. the machine doesn’t put in enough water on most cycles.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Johnw32,
Thank you for sharing your experience with our washer. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if you are experiencing multiple inconveniences with what you have.
This link will provide you with troubleshooting guides regarding our washer, just please click on the issue that you are experiencing.
https://www.samsung.com/us/support/search/?query=Vibration+Reduction+Technology+&page=1&sort=relevance&SiteType=support&ModelCode=N0054102&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fhome-appliances%2Fwashers%2Ffront-load%2Fvibration-reduction-technology-plus%2F&tabOrder=index.html%2Canswers%2Clinks%2Csupport_videos%2Ctroubleshooting_guides%2Cresources%2Cfaqs&facetFilters=%7B%7D&filters=%7B%7D&verticalUrl=TroubleshootingGuides2.html
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144326134
^Mila
- Pros mentioned:Noise level, Overall performance
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super product work great it was very quiet. Really recommended to anybody.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine...super silent...very efficient...
I would recommend this to a friend Heating element failed in less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heating element went out after less than 2 years, but Samsung offered to give me certified technician suggestions I could pay to fix it. $30 and 30 minutes on YouTube did the job.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're happy to hear that the heating element on your dryer got fixed, BenP! Your satisfaction is our top priority.
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145225125, to help our team pull up your information.
Have a great day.
^Chrystel
- Pros mentioned:Noise level
Amazing purchasing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Good size, quieter. Love the smell of the clothes
I would recommend this to a friend - Cons mentioned:Spin cycle
Makes a horrible rumble sound when spinning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst washing machine I’ve ever owned. The spin cycle is awful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi David,
Thank you for sharing your experience with our Samsung products. We understand that the washer not meeting your expectation due to the loud noise.
I recommend clicking this link for a basic troubleshooting guide:
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
To better assist you on this matter and to collect more details, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144915901) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Vibrating so much it shakes the house
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washing machine when I moved into a new home with the matching dryer. The washing machine keeps getting so loud. It’s vibrates that bad that the monitors on my desk rattle and move. I have had 5 service visits and multiple parts replaced. It gets a little better and then within a few weeks it back to the very loud and crazy vibrations. I am having call out 6 next week. I hope they replace it. I am so done with it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AlisonW,
We appreciate you reaching out and letting us know about the noise and vibration on your washer.
Here is a link to "Samsung washing machine is noisy": https://www.samsung.com/us/support/troubleshooting/TSG01001985/
I also shared this link about "Samsung washing machine is shaking": https://www.samsung.com/us/support/troubleshooting/TSG01001016/
The below link is the user manual for your model. Turn page 8 (Installation cautions - bullet #2), page 11 (bullet #5), page 13 (bullet #1), page 18 (Flooring), page 27 (Use a laundry net - bullet #3), and page 49 (Troubleshooting - Excessive vibrations or makes noise) for reference: https://downloadcenter.samsung.com/content/UM/202209/20220916134729601/WF6000T_UM_DC68-04006R-03_EN.pdf
For reference, you may also refer to these links:
The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/
Install a Samsung washing machine in your home: https://www.samsung.com/us/support/answer/ANS00051342/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145219531), which will help our team pull up your information.
Have a great day.
Melardo
avoid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dryer shuts off with my belongings still damp. moisture sensor is useless. AVOID!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello bamboozled,
Thank you for reaching out and letting us know that your Samsung Dryer shuts off with your belongings still damp. We understand how inconvenient it is, and we also apologize if the moisture sensor isn't working as you expected. It's not the experience we want you to have with one of our products. We're here to help.
Attached here is a link with information and a troubleshooting guide that you can try, which can help us fix the drying issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
I've also included a video link containing additional information on what to do if your clothes dryer isn't drying properly.
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also refer to the link below, which can help us fix the issue with the moisture sensor.
https://www.youtube.com/watch?v=lwWeL5JYNNo
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144153121
- Angelica
Works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks sleek and works great. Big down fall is that if you don’t wipe the glass on the inside of the washer every time, it begins to stink.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Lessismoore,
Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers. Your feedback helps us to understand where we can take steps to improve our product and service.
Apart from wiping the tub, you can follow the steps indicated in the link I have shared below. The steps will help your washer stay fresh longer.
https://www.samsung.com/us/support/troubleshooting/TSG01108629/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144589880
Leo
It works - for three to four minutes.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, the people who installed it were great, so there is that. Otherwise, do NOT buy this dryer. There's some kind of programming/design flaw where after about two or three minutes, the timer automatically goes down to ONE minute then shuts off. Can't explain why. I guess this is a good dryer if you only need to dry something for maybe four minutes tops.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it works for two to three minutes and then shuts off. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001987/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
Another link you can check is this one https://www.samsung.com/us/support/answer/ANS00080262/ to know what's the best laundry size for your Samsung washing machine and dryer.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00087942/ on how to reset your Samsung dryer. When something goes wrong with your dryer, such as an error code, or if it's not turning on, not spinning, starting, or heating, you may think all that's needed is a good reset.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144365030.
-Noraina