Customer Ratings & Reviews
- Model:
- DVE45T6000W
- SKU:
- 6415796
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level, Overall performance
Mostly Terrific!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I have only had the 4.5 Cu. Ft. Front Load Washer for several weeks, I am very satisfied with its performance. It is relatively quiet, does a good job of washing, and has numerous cycle options. My main complaint is that puddles of water remain in the rubber trough surrounding the tumbler. One must towel dry it in order to prevent it getting musty. Also, excessive water remains in the detergent drawer when the cycle is finished. It is a mold and mildew magnet!
I would recommend this to a friend - Pros mentioned:Overall performance
Bad service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's no problem to my new dryer but service sucks! I need to wait 3weeks just to install it.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Reference Number: 1144638763
Have a great day.
Melardo
Decent purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is every use I am having to use timed dry because the other options are still leaving my clothes damp.
I would recommend this to a friend- Pros mentioned:Overall performance
great washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this machine seems to be as good as the last one. I haven't yet figured out how to get the my cycle programed into it. But it is a nice machine, does great.
I would recommend this to a friend Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work how it should. I a very disappointed. I am frustrated and had to return the dryer due to not heating
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Christichri,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link.
Dryer not drying clothes: https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144563214
Thank you for choosing Samsung.
^Ross
- Pros mentioned:Noise level
Great long-term purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer was a great selection for the price. We needed something quickly and after lots of research we decided on this one and it has been a great purchase so far. No complaints! It is quiet and the cycles clean really well.
I would recommend this to a friend Barely any water or soap.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed I expected this washer to work much better than it did.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Brad1558,
Thank you for reaching out. We appreciate you informing us about your feedback on this Samsung washer. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Attached are the links to the troubleshooting steps to try when your Samsung washer has water fill and detergent issues.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
https://www.samsung.com/us/support/troubleshooting/TSG01207154/
I've also included a helpful link containing information about using the detergent on your Samsung washer for reference.
https://www.samsung.com/us/support/answer/ANS00031847/
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144609264
-Angelica
a lot of issues
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was defective, stopped working after 4 months of purchase
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Our team appreciates your patience as you deal with the issue you're experiencing with your washing machine.
Your observation is highly appreciated, and we will work hard to continue improving our products and services.
I suggest you check this link for the most common washer concern to help you.
https://www.samsung.com/us/support/search/?query=washer+&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F&tabOrder=index.html%2Csupport_videos%2Ctroubleshooting_guides%2Canswers%2Cresources%2Clinks%2Cfaqs&facetFilters=%7B%7D&filters=%7B%7D&verticalUrl=TroubleshootingGuides2.html
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144884198) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
- Pros mentioned:Ease of use
Samsung Washer/Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The samsung washer and dryer are a great option for simplifying laundry. Press a couple buttons and a perfect wash and dry every time!
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Overall performance
Washer/Dryer Combo Doesn’t Disappoint!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great products! Great price! Highly recommend! Cleaner…Quieter…Easier to install. Can’t go wrong with this purchase if you’re in the market.
I would recommend this to a friend - Pros mentioned:Noise level
GREAT PRODUCT OVER ALL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I KNOW ITS NEW BUT ITS REALLY QUIET AND IT DOES THE JOB THE COLOR IS AMAZING IN BLACK. A LITTLE BIT LONGER THAN I THOUGHT IN DIMENSIONS THOUGHT IT WOULD FIT.
I would recommend this to a friend - Pros mentioned:Overall performance
Too soon to tell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well so far. The feel & finish of it seems "cheaper" than the one it replaced.
I would recommend this to a friend - Pros mentioned:Overall performance
Solid dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, feels similar to our last samsung. Heats clothes quickly.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Overall performance
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I love it :) Easy to use, not loud. :)
I would recommend this to a friend - Pros mentioned:Noise level
Very pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dries my clothes perfectly! Easy to operate & quiet. Wouldn’t highly recommend this Samsung dryer.
I would recommend this to a friend - Pros mentioned:Overall performance
Washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great . Love it ……………………………………………………………………….
I would recommend this to a friend Terrible Delivery
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great! Until you want to move it. Delivery drivers DID NOT LEAVE THE SHIPPING BOLTS! Good luck getting the proper part number to order a new set (at over $100). I was transferred to 4 different departments by Best Buy and no one could help me. Avoid at all costs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate your informing us about your delivery experience with your Samsung washer.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
Washer broke in 1 month
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is bad experience. The washer broke within. 1 month . As it’s under warranty Samsung said they replace it instead of repair. It’s been month now I am waiting for replacement. This sucks..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VamsiPathuri,
Thank you for your review. We apologize for any inconvenience this may have caused you. It's not the experience we want you to have with one of our products.
To better assist you with this issue, please get in touch with the Samsung Customer Service Department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG). They can either answer your question or transfer you to your local store to answer your specific concern.
Please feel free to get back to us via the following options for further assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this ticket number 1144844069, which will help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Dented on arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer but it was delivered with dents on the sides.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Reference Ticket number:
1144880583
^^Ross
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. It fits very nice in my space
I would recommend this to a friend