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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 6,590 reviews
  • Rated 5 out of 5 stars

    Jimmy’s Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer !! Great customer service and was delivered on time !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product My wife and I wanted a new washer machine and this is a great one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung electric stackable dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my white samsung stackable electric dryer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only bad issue is on every load we have to dry our clothes twice

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      We understand how frustrating it can feel when laundry takes twice as long as expected, especially when you rely on your dryer to keep up with everyday life. We are here to help.

      I have shared a Samsung link below to help with your experience. The link has four scenarios, with each scenario having hyperlinks that can be visited for additional help. Select the closest one that you experience. The third scenario has an embedded video that you can view in full.

      Clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance with your dryer, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number 1152057804 to help our team pull up your information.

      Leo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Good item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product, I recommend it 100%. It was worth waiting to receive this equipment. It is very quiet and I hope it uses less electricity than my previous washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. It looks super nice and it is very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dryer. It looks super nice and it is very reliable

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great and efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great samsung washer with ample drum space to get all my wash done in one cycle (although I am a household of one). The washing cycle is very quiet with no vibration during the spin cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The time is always right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ease to use. The time it shows for the cycle is accurate My old machine was always way off on the time. Liking my new machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Failing to dry consistently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 star is a bit generous. Bought it for years ago in the last six months. The dryer cycles are not completely drying the clothes. Sometimes it works and other times I have to run the machine multiple times to dry things like towels I am now in the market for a new dryer. Disappointed because my previous dryer lasted 15 years. Has all the features I’d like in a dryer. Just wish it would work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung 4.5 cu Ft High Effeciency Stackaacle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung before and it worked great so when I needed a new one I went with the same one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet, Works Well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this washer is great and much quieter than the previous front loader I had. I have only had it about a month, but it works well!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good dryer, but "stackable" is a reach

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine. It dries clothes. It plays a nice song. Our developed an issue after 3 years and we were informed that, by stacking it, no service technician would work on it without us having to pay for installation. We bought the Best Buy stacking kit, and had the dryer installed by Best Buy, but it is considered "incorrectly installed" so take the "stackable" description with a grain of salt. The dryer is fine, but I do not recommend stacking it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We know how you feel about your overall dryer stacking experience.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with correctly stacking the dryer. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Washer drayer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exllent good costemer service i like best buy i am so happy

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Great dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a definite upgrade from our old dryer. Quiet dry's in like half the time of old dryer. We are very happy with our purchase !!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lovely Washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great washer! We live in a small apartment with all the bedrooms very close to each other and nobody hears the washer running, which is very nice for those who want to sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Nice dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very similar to the one it is replacing (that lasted about 16+ years) - hope this one has as long a life. Works great and is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Love this washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the tub. It makes it easy to put large items like quilts in. It is so quiet. Does a great job washing clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased and glad I made this choice to get front loader

    I would recommend this to a friend