Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$729.99
Save $80
The comparable value is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 6,590 reviews
  • Rated 5 out of 5 stars

    Amazing affordable washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Reliable even after 4 years! Love the quick wash cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value , quite when washing and quick washing cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of the washer and dryer and delivery was a smooth transaction all around. Happy with the items, price and service. I do not give 5 star reviews, but I did this time because it was well deserved. Thanks!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer at a great price. Gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer at a great price. Gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great washer A great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer in 2020, and it’s one of the best washers I’ve ever used. We have a family of five, so the 4.5 size is great for my family. The control board just went out recently, so I’m not sure what to do about that right now, but besides that, it’s been great. 

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great value and quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competitive price, easy to understand controls, great size (4.5cf) and quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and efficient makes a cool chime noise when cycle is done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer serves the purpose. I have sheers on the windows for summer and it was great to wash them on a short cycle. They came out with few wrinkles. I am sorry that I never included the work order to have my washer place on my old stackable box. It happens to be too low to ground for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love Samsung!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased our second Samsung machines and I love the brand! Only one complaint with these new machines! The doors are harder to open and close so I have to be more careful with them since I’m worried to break off any pieces. Not a huge deal but a downgrade from the earlier version of the machines!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer it works great for me. No problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the dryer for a year now and it still runs great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rated this review at 5 stars as I previously put in two negative reviews which were not posted. Reader be aware negative reviews are not posted. Total negative experience from delivery to resolution of damaged dryer delivered to me. I made several attempts to best buy to have this resolved and basically no one has been able to resolve. Calling corporate was a waste of time. Extremely frustrated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it!! Well worth the money spent. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase!!! Very quality appliances....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could tell you one thing it's DO NOT BUY THIS WASHING MACHINE. This washer started to get loud within about one year, second year clothes started seeming like they weren't clean. A few nights ago the drum detached and the washer almost tore my plug outlet out of the wall. My appliance repair guy who is very honest said the parts to Samsung washers are so expensive it's not worth it to fix it. I'm currently waiting on a GE washer to be delivered so they can haul this trash out of my house. I will never buy Samsung again, oh and don't fall for Best Buy Total tech. Unless you renew it every year for $200 they won't help you. Total scam.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MarisaP, thank you for choosing Samsung for your washer needs. We are saddened to hear you purchased a different brand,
      as this washer caused you many issues like noise and clothes not being cleaned. We look forward to working with you in the future.
      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148722640) to help our team gather your information.

      Have a great day.

      ^Charles Samsung

  • Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine locked up in a rinse cycle I don’t know if I did something wrong I unplugged it and it reset, so far everything seems fine other than that. I haven’t tried all the functions but 2 hours run time for heavy load seems a bit excessive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer for me works for me. Good price for quality

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet machine.. bessssssssssssssssssssssssssssssst

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase and the service people

    I would recommend this to a friend