Customer Ratings & Reviews

Great units very quite perfect for apt. Easy to use and setup by Best Buy was quick and easy.

Order this washer.Because I needed something to go ahead.And do the job that my last one didn't do.And I'll tell you this.This is the best washer i've ever had.And the one thing I love about this thing is it sings to you when it's done

Excellent....beautiful washer...the sensors - wow. Great tumble and clean clothes. Great capacity for a large blanket during these winter months. Quiet..and what a beautiful machine to look at exposed in your space. Just great product! And Samsung products never disappoint. The assistance I received at Best Buy and the personnel...cannot be beat...great experience - and going back before the end of the year to buy another one for another one of our units in Logan Square.

Absolutely love it! Quiet and does a great job. I wish it had a towels setting.

I like the new design. Works great and is quiet. The 2020 model only lasted 4 years before a belt broke - not worth fixing - so I hope this version lasts longer!

This is a nice washer. I replaced a 14 year old top loader, so some of my impressions are based on the switch to a front-loader. Pros: Large capacity Quiet operation Smart features Good cleaning Fast wash setting Cons: More "post wash" maintenance than top loader Door cannot be reversed This washer does everything I need it to do. It takes large loads and adjusts the cycle based on the amount of clothing. It's interesting to see how the default time changes once it "calibrates" to the load. It has a large number of settings pre-programmed (bedding, towels, normal, etc.) but also allows you to upload custom settings (one at a time). It has a drum clean cycle as well, which is a nice feature. The smart features, while not necessary, are godd additions. My favorite is getting a notification on my phone when the cycle has completed. Also, being albe to check the status and maintenance needs remotely is nice. As an added plus, Samsung has several pre-set custom cycles in the Smart Things app that can be added, or you can define your own. The main downside is that, like most front-loading washers, you need to dry the seal and door after use to avoid mold/mildew. Also, it would be nice if they had a reversable door so you can configure it to match your house's fixtures. My dryer is on the left of the washer, the way the door opens means I have to navigate around it to fill the dryer. Not really a big deal, but complimentary opening would be nice. I got this on sale for about $700, and for that price it's a steal. Even at the list price it is worth a look.

This washing machine is so user friendly, quiet and efficient. Just unhappy with the way the store hid the dents as they wrapped it up.

I'm so happy that I purchased this machine. It's quiet and a bit bigger than my old one. I'm very happy and my clothes are very clean.

Exceeded my expectations, very quiet washer ,features are very easy to use,and affordable.

This has been a pleasant experience--easy to use and lets you know when the wash is done.

Super efficient. Relatively quiet. Well priced. Bought for a second home but wouldn't think twice about it in any home.

The quality and features of the Samsung dryer are top notch. The only issue I had with this purchase was the delivery and installation. My unit was delivered a week late with an e-mail announcing it would be re-scheduled during my installation window. When it was delivered and the set up was done we attempted to use it. A window near the dryer steamed up and steam was coming out from the sides of it. I pulled the dryer back and found that the dryer duct was not affixed to the back of the dryer or vent. The dryer was pushed back into the wall damaging the duct and dislodging what was attempted to be installed. The instruction manual was handed to me without any demonstration or trial run. I removed the damaged installation kit and returned it and went to a local hardware store and got the materials to properly install it.

The Samsung 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer is an impressive appliance that combines performance with smart technology. Its spacious capacity allows for larger loads, making laundry days more efficient. The Vibration Reduction Technology+ ensures quieter operation, making it a great choice for homes where noise reduction is a priority. This washer features multiple wash cycles and options, including quick wash settings for when you're in a hurry, all while maintaining excellent cleaning performance. The smart connectivity allows you to control and monitor cycles remotely through a smartphone app, providing convenience and flexibility in managing your laundry. The stackable design also makes it a perfect fit for smaller spaces, maximizing your laundry area. Overall, the Samsung Front Load Washer offers a blend of efficiency, innovation, and practicality, making it a top contender for anyone seeking a reliable washing machine.

I bought the washer 2 months ago. It is great for now! Good capacity - you can load queen or king size comforter. All default programs are no longer than 1h, while you can customized them to your needs (increase or decrease the number of rinse cycles, soil level, temperature (!) and so on). It is energy efficient, so you can apply for EnergyStar rabate. Clothes are fresh and almost dry. The most important thing is that it has separate compartments for: detergent, bleach and softener (and uses softener during rinse). This washer is stable and quiet. I hope that it will work efficiently for many years!

Nice and powerfull.l recament evety one. l like it

Ok this is very good washing machine after I tried

This dryer is basically a hot yoga studio for my laundry. It tumbles clothes around like they’re on a rollercoaster and somehow still manages to turn one T-shirt into the size of a toddler’s outfit while leaving my fitted sheet rolled into a burrito of damp regret. On the plus side, it makes my whole house smell like “fresh cotton” and doubles as a giant hand-warmer in the winter. Would recommend—just don’t expect it to fold your socks back together.

So I purchased this dryer and soon found that it was not drying my laundry properly. Before getting a chance to report this issue i was contacted by a Best Buy customer service representative to see how things were going with the product. I was able to get the product exchangedand reinstalled with no issues. Once they did the replacement for the same model item, each setting and feature on the product was working effectively.

I didn't know Samsung made washers and dryers but they do make them well. The capacity of this dryer is approximately 40% greater than the dryer it replaced. The drying times, on average, are between 25% and 50% faster than our old dryer which should save us money in the long run. The controls are simple to use and this model has more than enough features to satisfy most people's needs. The see through door is also a nice touch; it's cool seeing the clothes tumble. There is also an internal light in the dryer but it only works when the dryer itself is powered on via the soft touch power button which shouldn't be an issue for anyone. We stacked this unit on top of it's matching washing machine to save space and we are very happy with our purchases.

So far, I have washed several loads in this machine. I like the quietness of the machine and the anti-vibration option. It has a fabric softened, liquid or powder soap dispenser and a liquid bleach dispenser all in one pull-out drawer. Love it. This is my first front-load washer ever and so far I love it.