Customer Ratings & Reviews

Haven't had a single issue yet. Didn't think I'd ever "love" a washer. Was wrong about that..lol. All of the features are very easy to use and customizable.

We love the washer and dryer and the delivery and setup was very easy

Fits perfectly in the spot we needed it too, it’s compact but big enough for the loads of laundry we have. I love it!

Great dryer. Accurate sensor, as far as I can tell. Perfect match for the washing machine. Excellent upgrade for my family to step into the 21st century. Paired with the pedestal, it's the perfect height. Not too loud, either.

Nice quite and simple to use like it should be. No complaints other then I did think it was a smart one the had the Samsung smart home dongles with it to make it smart but it turned out to still be stupid and not be smart lol. But even without it it's a good buy so far.

Absolutely in love with this huge, quiet washing machine. It works perfectly and has every setting imaginable. Cleans well so far. Very stylish. Water saving. I ordered a stacking kit (not included) to save space.

This is my second Samsung washer. I bought a second not because how good the first was, it was just the cheapest to replace the one I had. The last one made it 8 years, but it wasn’t trouble free. I had to replace a drain pump after a couple years and the tank support assembly from inside the tub a couple years later. The first Samsung motor finally failed in a spectacular smokey meltdown. I do all my own repairs so I can stretch their life with limited expense. The Samsungs get the job done, but expect to have a few bumps along the way.

Excellent. We made the mistake to get a top-loading one and it did not wash the clothes well. A night and day difference with the front-loading. This is a perfect washer - white colors come white; many functions; easy to operate.

Excellent product! I have one in my home, so I bought this one for my daughter, and we couldn't be happier!

Excellent washing machine! Can hold a good size load and washes it very quickly and well. We have a large family so we do a lot of laundry. I think this washer will continue to work well for us!

The washing works great so far. It’s only been a couple of weeks. It is large enough for my king size comforter which saves me from going to laundry mat. The only thing I do not like is that it does vibrate a lot but it catches that it is starting n fixes itself. I just hope over time it does continue to do that. My laundry room is very small so I can not have it moving too much. I had Best Buy install and I am not sure if they put all of the legs on the bottom correctly since I found one piece on the floor after they left. I do have an extended warranty so if a problem arises I will address that issue. It is pretty quiet.

Quiet, fast, and efficient. A good investment, but will have to see how long it can last, as I just bought in for a month.

Always impressed with Samsung products. Simple to use, does a great job washing, even for my comforters and quilts. I used to dislike front-opening washers because of mold build-up in the seal. I have not had any issues with mold at all.

We recently bought a house that had a 20 year old dryer left behind. We decided to upgrade and i am amazed at well this dryer works. No more having to run it in 2 cycles. This new samsung dryer is simple to use, and works perfect.

Great service and professional delivery driver. Product so far is excellent. Quite and very easy to use.

Works as advertised. Easy to use and maintain. Quiet and nice looking.

Fits in small spaces well! Works efficiently and quickly.

This dryer is great, with its large capacity and easy to use features. The BestBuy installation was quick and professional. Overall, a great purchase!

Delivered and installed by Chris and Roberto . They were extremely professional. Used few times since then . So far so good

Súper easy to use, excellent product, light weight, no sounds.