Customer Ratings & Reviews

Love my washer it works great, I've had it for a few months now and have had no issues at all

Excellent washing machine. Runs quietly, no issues with bedding, and it’s easy to install.

I've had this washer for almost a year and I have to say it had taken me a while to get use to a front load washer. Overall experience has been good

This is my second front load washer. My first was a whirlpool set and I swore I’d never own another front load as my old one mildewed super easy and the clothes never smelled clean. I am so pleasantly surprised with this brand and model, as I’ve had ZERO mold issues with it! It’s very user friendly and my clothes always come out clean and smelling fresh! Best Buy not only has competitive (if not the best!) pricing, but their zero interest appliance financing offers are unbeatable! This was a great buy for us!

This machine is quiet and has so many features. Feels like my clothes are cleaner then before with my old machine that was a top loader. Front loader seems to get the clothes cleaner.

Love, Love, Love, this unit. It is quite, and love all the functions it has. I really am glad we bought this one!!!!!!!!

My ten-year old Samsung washer finally gave out (sprung a small water leak after years of hard service). Could have gotten it repaired but decided to buy a new one instead -- same size, same features. Will be perfectly happy if the new one serves as well as the old.

I LOVE THIS WASHER! It’s very efficient and very quiet. The delivery went smoothly with the 2 pleasant delivery professionals. PLUS - Love the led light inside the drum. It helps getting every last sock out of the wash!

Product was delivered on time and is working exceptionally well. Extremely quiet and large capacity. Great customer service from purchase to delivery. Even has additional features that help make using it easier.

This is a very nice washer. It is very quiet and can fit a lot of clothes. We had a washer for over 15 years which we had to replace and got this and couldn’t believe how great it is.

Awesome they work in good condition and look practically new

I love this set! It is user friendly & so quiet! When the washer is done the dryer is done & clothes are dry.

So far so good. Been using this washer for about a month. Quieter than our last Samsung front load washer, which lasted about 12 years before it broke down. Only annoying thing is when the tune after the washer completes the cycle...it takes too long to finish the tune. It should be a few beeps & that’s it, not a full on symphony. I bought the washer mainly because I thought it would fit the old pedestal, which it did not. Otherwise, I would have bought a top load washer with a different brand, e.g. Whirlpool. I will maintain this new washer as best as I can, removing excess water from the filter, leaving the lid open & wiping the interior gasket after each load, leaving the detergent holder open also after washing to prevent mildew smell.

so far after two months it is working great. I like the new lint box design as well

So I purchased this dryer and soon found that it was not drying my laundry properly. Before getting a chance to report this issue i was contacted by a Best Buy customer service representative to see how things were going with the product. I was able to get the product exchangedand reinstalled with no issues. Once they did the replacement for the same model item, each setting and feature on the product was working effectively.

Very easy to use washer. I love how you have many options to use and rhe clothes get washed really good.

Machine is bit large than what I would want. But it dries clothes very well, it is quite and has many different settings

Works Great. I got white color. The instructions are very clear and easy to follow. Flexibility to adjust water temperature, spin and rinse cycles. It is pretty quiet and running smooth.

Best Buy was excellent in every way, competitive price, delivery and set up were perfect. Love the washer and dryer set, easy to use, efficient and stylish, cannot be beat.

The appearance is great and function well as I expected. Well programmed and very quiet washer.