Customer Ratings & Reviews

This is a good machine. It does its job well. I like the vibration reduction tech it includes. Stack well with dryer.

The model we ordered was on backorder, i called customer service and the substituted this one for the same price. Definitely happy woth the service and product.

Excellent washing machine, very good quality Excellent washing machine, very good quality and easy to use.

Bought it two weeks back. Amazing product. Quick and efficient with very low operating sound.

Super quiet, very efficient, no complaints at all.

Runs Smith and quiet this is my best purchase this year

I absolutely love my new Samsung washer, not only does it look amazing it also works amazing! Best purchase I’ve made in a long time..

Best Buy was great for their customer service and install. They showed up on time, with text and app updates, and were able to hail away my old dryer and install the new dryer (including stacking). Great experience.

This dryer is beautiful, quiet, and does a great job. The choice of settings are phenomenal. The fact that it comes with a kit that you can purchase that will steam. The clothes is also phenomenal.

Love it does the job and it's quiet. Has many options. Putting large loads, blankets, quilts, etc., gets it all nice and dry. Very happy. I got the set.

My new Samsung Dryer just arrived. The team that installed it was lovely and informative. I am excited to start saving money on my gas bill as my old dryer was inefficient and well old. Thank you Best Buy team for taking away my old dryer and installing my new one without doing damage to my home and showing up on time was a huge plus too. Thank you again! As I haven't had a chance to use the item yet, I can't really comment on it's ease of use, but the return policy is good for 15 days which seems like more than enough time to let Best Buy know my concerns if any.

I love my new dryer, faster and super silent. And i noticed save money at bill.

Our last machine only lasted 6 years and we were bummed when it died. We switched brands and got this Samsung unit. Not only is it much faster- our clothes feel cleaner and have never smelled better. You can tell it’s quality -without too much irritating smart tech- highly recommended!

Pro: Price is really worth it. And it doesn’t make so much noise like the washers I have used in past. Con: Maybe I don’t know how to operate its spinning function yet, but sometimes when it is set to spin for 11mins, it appears to be done in approximately 5mins

Never had a front loader before. Works great with my Samsung dryer which is right next to it. Easy to move clothes around. my agitator clips on the top loaders would snap quite a bit-so this is a better fit for my individual needs.

Extremely satisfied with my purchase. This dryer is so quiet and I love the little tone it plays once’s it’s one drying the clothe. Also the sensor dry is very helpful

Great washer and dryer. I didn’t know how bad I needed a new one until this one cleaned and dried my towels so efficiently

This has to be the quietest washing machine ever.. i got this as a gift for my mom.. she loves it!!.. going to get the dryer soon :)

I did honestly receive great service and I'm very happy with my washer and dryer

The washing machine is pretty awesome. Quiet and very convenient does its job and we love it. Specially, in black.