Customer Ratings & Reviews
- Model:
- DV45K6500EV
- SKU:
- 4922824
Rating by feature
- Capacity
Rating 4.5 out of 5 stars
- Dry Time
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the dryer's performance, noise level, ease of use, and capacity. Many appreciate the steam function and the overall features, while some find the design appealing. A small number of customers mentioned the dryer's height as a potential issue.
This summary was generated by AI based on customer reviews.
Nice dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking dryer Lots of bells & whistles Expensive
I would recommend this to a friend- Pros mentioned:Performance
Good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints on the product. Work as advertised. Did have a minor dent in the back but to no fault of the product.
I would recommend this to a friend Good One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really liked this as its really silent. My wife loves it.
I would recommend this to a friendWasher and Dryer are amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These monsters do everything, but load themselves.
I would recommend this to a friend- Pros mentioned:Ease of use
The Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine easy to use and understand. The buttons are lockable when needed and makes great music to tell you the cycle is done. Our 4 year old loves helping out now.
I would recommend this to a friend Nice dryer.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the set on sale right around the holidays. I am really happy with the purchase especially for the the price I paid.
I would recommend this to a frienddryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.matches the washer even though it was the model down
I would recommend this to a friend- Pros mentioned:Dryer performance
Dryer a must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer worked wonders for a couple of days but then the heat did not work due to an improper installation. Later, it was fixed and works great again. Great energy saver!
I would recommend this to a friend Fantastic dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simple to use with lots of settings. the steam anti wrinkle is wonderful and we love the color of the machine
I would recommend this to a friend- Pros mentioned:Performance
Nice dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a pretty decent dryer. Hasn’t given me any issues so far. Have had it for a while now
I would recommend this to a friend - Pros mentioned:Dryer performance
What features!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has it all, as well as being stackable with the washer. This thing has worked great, dries fast, and offers plenty of features to choose from
I would recommend this to a friend - Pros mentioned:Noise level
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a nice dryer. It is a nice quiet dryer compared to any of the prior ones I have experienced.
I would recommend this to a friend erroneous countdown
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The countdown display sometimes doesn't match the exact running time or seem to be readable. If it happens, I need to keep an eye on it, either to start a second run, or stop the prolonged run. Everything else works fine.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Danny,
Thank you for bringing this to our attention.
I’m sorry to hear you’re not happy with our product the Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Steam and Sensor Dry - Black stainless steel
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here are some troubleshooting links that might help you.
Control buttons on Samsung dryer do not work or respond
https://www.samsung.com/us/support/troubleshooting/TSG01001992/
How to reset your Samsung dryer
https://www.samsung.com/us/support/answer/ANS00087942/
I hope your issue will be resolved.
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:1144382412
Thank you for choosing Samsung.
^Ross
Does not dry clothes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this dryer as a bundle with the washer,but im notnreally hapoy it does not really drying the clothes in 1:15 minutes, very small amount of clothes, i may return this item or exchange
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand you are having issues with the performance of your dryer. I have some information on the best way to use the dryer to have the maximum performance. Please see link below:
http://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Performance
Best dryer ever!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic dryer! I've had it for months and am so impressed with it! It works wonderfully!
I would recommend this to a friend - Pros mentioned:Dryer performance
Good mid grade dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drying speed is efficient and not too loud. Features are a plenty but the one gripe I have is you cannot adjust time or temp ok the standard settings only on the manual setting.
I would recommend this to a friend - Pros mentioned:Performance
Perfect Pair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving our new Samsung washer and dryer. The efficiency far surpasses our older model. The quietness of this pair is amazing! Worth every penny.
I would recommend this to a friend You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer cuts off when it thinks the clothes are dry. The washing machine doesn't have as many options as the old model. Washer door leaked on us right after the 15 day return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are always here to help you get the best performance out of your dryer. I am including a helpful link to a troubleshooting guide on the clothes not being dry (https://bit.ly/3dv1rSj). We thank you for choosing Samsung for your laundry needs! ^Lena
- Pros mentioned:Capacity
Wrinkles and dampness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really disappointed in this dryer. I find that my loads come out either wrinkled or damp or both. I bought this model for largeness to do king size bedspreads and they just roll into an oblong ball and come out partially damp and wrinkled. Even when I put a few items in the cycle to reduce wrinkles after I dry them they come out wrinkled. For the cost and supposed features I should love this dryer. :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lisa,
We appreciate you reaching out regarding your inconvenience with our Samsung Dryer and we know how important dryers are especially if we are doing our laundry. If your dryer is heating but the clothes are still damp, your vent is probably blocked. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Please refer to this link for proper cycles and settings to avoid excessive wrinkles on clothes:
https://www.samsung.com/us/support/answer/ANS00051022/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/warranty/?model=N0022313
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144223081
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Dryer performance
Good option
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer, leaves my clothes really nice. Love all the different options.
I would recommend this to a friend