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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1169 reviews

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Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the dryer's performance, noise level, ease of use, and capacity. Many appreciate the steam function and the overall features, while some find the design appealing. A small number of customers mentioned the dryer's height as a potential issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,169 reviews
  • Rated 5 out of 5 stars

    Haven’t used fabric softener since getting this

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works. What more can you say. Leaving the dryness at default settings, it leaves just enough moisture in the clothes to prevent static. We only use three settings - heavy duty for bedding, normal for almost everything, and Normal Eco for the kids clothes to prevent stains from setting it we miss something.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best dryer I ever had fast working reliable and not bad at all in pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great. I have only had it for a few weeks and have no complaints so far. I bought it as an open box item other than a few small cosmetic marks on the sides nothing is wrong with this washer. The washer is easy to use and is many times better than my old washer

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer dries the clothes very well. They always get dry the first time!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 4 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Dryer is a good dryer for family. recommended for medium loads

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer that does the job. Like how it is not loud

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no problems. Easy to operate. Would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer it works great and is a lot better than my last dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is great. Great capacity. Love options and drying stuff

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a lot of features that I will never use, but the dryer works really good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of cycle options and gets the job done, easy to operate and fairly quiet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    For looks only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not crazy about all the pre-set cycles options. I don’t like the flat top where things can fall back behind the dryer so easily. When I use the de-wrinkle option, it feels like the clothes have been steamed and are moist. I definitely would not buy this from Best Buy as their customer service is terrible and their setup & delivery was even worse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way more options than I could ever hope for. Works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool looking dryer but doesn’t seem to do much if anything for wrinkles..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having concerns with your Samsung Dryer. I have some information to provide you to ensure you are getting the ideal results. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Great value for the money. Lots of great features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very loud. Easy to use. No problems yet. Recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is loud and squeaky for brand new out of the box.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DryerGirl,

      We appreciate you reaching out regarding your inconvenience with our Samsung Dryer and we know how important dryers are especially if we are doing our laundry. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unusual sounds. Samsung dryers are generally very quiet. Many of the sounds are normal or can be fixed with little effort.

      I highly recommend visiting these links for basic troubleshooting steps:
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
      https://www.samsung.com/us/support/answer/ANS00050526/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/warranty/?model=N0022313

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144226249

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is running great. My wife loves the capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer surpass my expectation is better that i though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    the product is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for my replacement dryer for about three months. The first time I received my replacement dryer it had a big dint on right side. The second time my dryer was even on the truck for delivery, I had an appointment. I am going to make another appointment and maybe I get my replacement dryer.

    I would recommend this to a friend