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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1169 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the dryer's performance, noise level, ease of use, and capacity. Many appreciate the steam function and the overall features, while some find the design appealing. A small number of customers mentioned the dryer's height as a potential issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,169 reviews
  • Rated 5 out of 5 stars

    Lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to the normal uses, I use the refresh and steam sanitize features to clean my dog’s bed once a week and it smells brand new. The wool feature is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung - 7.5 Cu. Ft. 14-Cycle High-Efficiency Electric Dryer with Steam. Clothes come out so clean and fresh. Smooth running. No vibrations. Quiet running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW DRYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad i found this floor model, had to drive a ways to get it however the team had it ready and got me out quick, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Dryer.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer. The dyer also has sensor drying and sometimes can be annoying. Apart from that everything looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First machine that was delivered was defective. When using the steam cycle, the drum had 2 inches of water left in the drum. Best Buy replaced. I had purchased a five year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrinkless clothes

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer!! Love the quality and the ability to get the wrinkles out with wrinkle function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung dryer is as stunning as its matching washer. It is also very user friendly and very nice quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so simple to hook up and any code that came up when running for the first time is easy to Google to figure out the water was not turned back on after hookup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Samsung products. Recommend getting the black color. The dark door does not match well in color and style with the white casing

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for being a loyal Samsung customer, TimS. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer had no issues during hook up and drying Tim is way better than before can do a full load in a hour.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful! Does not dry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer takes several cycles to dry clothes. The steam cycles don’t generate enough heat to actually create steam so the clothes just get wet. Put a dry t-shirt in on de-wrinkle and It comes out sopping wet...so wet it has to be wrung out. Samsung sent a repair tech out who said the dryer is performing as designed. Best Buy won’t take it back because it’s outside the 14-day return on appliances. I’m stuck with an expensive dryer that doesn’t work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your dryer. I have all the solutions just a click away. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer I've ever purchased! I would definitely purchase again and would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dryer I’ve had. The very dryer cycle takes less time then the normal and I know my closes are dry. Very dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy and smooth installation. Machine works great and would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVerything is great except the smart options that came with the dryer do not work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam makes it a dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does it dry clothes very well but it sanitizes, freshens and removes wrinkles via steam. A very versatile machine.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that you've found the perfect dryer for you. Thank you for the 5 Stars! ^Lo Samsung

  • Rated 4 out of 5 stars

    Good, but watch for depth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people worry about the height and width of machines--be careful about the depth of this one! We had to move the hinges on our laundry room doors to make it fit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer. I do recommend a warranty for peace of mind but hopefully you won’t need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dryer , it even has the option “wrinkles away” which I love the most !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love dryer and all features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my Samsung dryer it’s the second one I have ever owned! Having 14 different cycles is a game changer

    I would recommend this to a friend