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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1169 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the dryer's performance, noise level, ease of use, and capacity. Many appreciate the steam function and the overall features, while some find the design appealing. A small number of customers mentioned the dryer's height as a potential issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,169 reviews
  • Rated 1 out of 5 stars

    Me again...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hours after having my washing machine fail, now my dryer is not functioning properly. Some might call this a coincidence, we call it bad manufacturing. We can only get it to dry on "timed drying". The other options for drying fail miserably. As soon as we receive the call to set up service on the washer, we will also request service on the dryer. Just call me unhappy in Cleveland.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Hi TheMrs, I wish you didn't have to go through this situation, and I'd like to give you a hand. Before setting up for service, you could try these steps here https://bit.ly/2KpyeMI (page 57), "Does not heat" and "Does not dry" sections that should help you correct these symptoms.

      ^Jefry Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. Love all the different drying settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Should have bought a pedestal. Have to bend over to load and unload. No issues as of yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I like the idea of being able to control it with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, we got the smart chip for it and can monitor the progress from our phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dries faster than my old dryer and i love the look

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years and it stopped working. Started out loud squeaking noise to not tumbling at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Thrax! I'd like to provide this link (https://bit.ly/2ZBixas) to help you determine why the dryer is not spinning properly. ^Jecca Samsung

  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It takes a little longer to dry than expected but I like the results overall. Lots of drying options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seem ok dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works as it will dry the clothes. Seem a little bit harsh for the clothes. More problem with installation process, the house have a oval tube and the kit we bought with the dryer dose not contain the adapter. Need to go to Lowes to get one and install myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions are confusing. The drain hose don’t have the c adaptor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I like the features, especially the wrinkle release with steam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the different settings available on this dryer. It is quick and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to operate dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer. Lasted 4 years without issue. Would recommend the pedestal also

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could I would give 0 stars this dryer is the absolute worst and Best Buy and Samsung are even worse. Only had the dryer for 2 months to this day and it won’t dry the clothes anymore. Best Buy does not care about their customers or the lemons that they sell to customers at full price

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your newly purchased Samsung Dryer. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142768109. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Fast dry

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You put wet clothes in and in minutes it's dry! 45 to be exact

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many driers over the years and so far this seems really good. It gets the clothes dry quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dyer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and drys clothes fast. Good deal for your money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, it’s a good dryer. The lent catcher took us a little bit to figure out how to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great dryer, very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best dryer I have ever owned. This dryer works fast and efficient, love it so far

    I would recommend this to a friend