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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1981 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, quiet operation, and excellent drying performance of this 7.5 Cu. Ft. Stackable Electric Dryer. The steam function and stylish color are also frequently praised, along with the dryer's capacity and overall value for the price. While some customers noted the door's darkness and size as potential drawbacks, the overwhelmingly positive feedback points to a highly-rated appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,981 reviews
  • Rated 5 out of 5 stars

    Happy with Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at Lowes first, same exact item was $100 more for the washer and dryer, and Best Buy matched Lowes military discount. Great deal for a great product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dryer doesn’t turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer that is delivered is malfunctioning and doesn’t power on. Dealing with the customer service over the phone is very painful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent piece of equipment for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Samsung Washer and Dryer. If they last as long as the previous washer and dryer which was purchased from Sears (Kenmore Brand) I will be more than happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep the Dryer Ditch the Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Dryer. I have not had any issues with this product. The Washer I hate but the dryer was good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is really nice like how it plays music once the cycle in complete. The washer after hooking it up and doing as the instructions say to level it still rocks really bad so Ill have to contact someone about this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loud noise

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for everything. I like the product but i like the service even more...motor making loud noise

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      PrashantSharan, we want you to have a pleasant laundry experience. Let's move forward and examine why your dryer motor is making a loud noise.

      Here is a link to help you diagnose why your dryer is making a noise. Please listen to the noise and match the one you have. Click on the embedded words and watch the video included.

      Dryer is making a noise
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146084991) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    No longer customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Install was a nightmare.. They broke the hot water line and the dust buster. Best Buy was very unconcerned about the issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great price and 18 months 0 interest. The setup was free and the men did a excellent job. machine works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Champagne Dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy taking out the lint is, the large amount of cycles especially sanitation, and the top part of the drier for items that I don't to spin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer is so pretty and fun to use. My clothes always get dry and it doesn't take very long. I really enjoy having all the cool settings as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this set!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing washer and dryer package! I am so happy we decided to splurge a bit and get this set, as it is exactly what we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had the dryer for less than a month. So far we love the dryer. Still a process learning all the fancy settings. But I'm liking everything about my new dryer,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That i bought for a friend who needs help, that use to cost 800 and i got a nice deal because has a dent, so he just needs for dryer on the basement, we got 200 u$ off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wrinkle free option is a life saver...most fabrics come out of the dryer ready to wear...no fuss. Also, it is so efficient, the dry time is less.Love this color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy Samsung dryer or washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this dryer for less than 6 months and it is dead. This is the 3rd brand new Samsung dryer I have had in less than 10 years. You might ask why I keep buying them. It is a stackable set and if the washer is Samsung the dryer has to be Samsung also. I'm on my second washer in the same timeframe. I would not recommend any Samsung washer or dryer. Buyer beware. Buy a different brand. These are not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing if phenomenal. Looks great and works even better. Awesome feature with the internal LED so the kids can be entertained for hours!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer & dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love best buy. They sell quaility brand electronic.i have been buying electronics from best buy...they are awesome...i love my dryer...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the bundle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such beautiful color and the dryer is 7.5 cu but doesn't seem to hold much clothes. Overall my family loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SO Far, So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the dryer so far. Has plenty of cycle options. Stacking kit worked great. Easy to hook up. Only complaint is the funky lint trap design, which keeps it from being 5 stars. Not sure what they were thinking on that one.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JK123! We appreciate you letting us know what you think about the dryer. Samsung is always looking for great feedback from our awesome customers like you. ^Jecca Samsung

  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer performs great and the ease of having the wrinkle free feature without a separate tray for water (as in my old LG unit) is very comfortable.

    I would recommend this to a friend