Customer Ratings & Reviews
- Model:
- DVE45R6100C/A3
- SKU:
- 6323159
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, quiet operation, and excellent drying performance of this 7.5 Cu. Ft. Stackable Electric Dryer. The steam function and stylish color are also frequently praised, along with the dryer's capacity and overall value for the price. While some customers noted the door's darkness and size as potential drawbacks, the overwhelmingly positive feedback points to a highly-rated appliance.
This summary was generated by AI based on customer reviews.
Shake Rattle and Roll
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice, but when I use it , It will get off balance and make a thudding sound, sometimes shaking the whole house. It isn't over loaded but maybe not sitting correctly on the top of the washer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Kumama, I would like to say congratulations on your new Samsung Dryer but unfortunately you are experiencing some issues with the unit shaking. That is not ideal and completely understand your concerns. I have some helpful information to make sure you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01109143/
If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513).
Please reference ticket number 1143350846. We welcome you to our Samsung family. ^Brad
Never buy open box item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open Box Item at Best Buy used to work out. This dryer's drum was banging so hard the side actually moved. It was alot more than vibration. This item should not have been placed back on showroom floor. Will be returning. Samsung warranty actually has no value in this case
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jim60,
Thank you for reaching out and bringing this to our attention. I understand you're having issues with your dryer as the drum was banging so hard and it's moving. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000979/ to guide you if your dryer is noisy.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01109143/ if your dryer is vibrating or shaking.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144647111.
-Noraina
working great so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great size fit average comforter in washer and dryer as well.
I would recommend this to a friendworks great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. Product looks nice and works. No issues so far.
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far. The door is smaller then I like.
I would recommend this to a friendBroken part after three weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drum stopped working three weeks in. Best they could do to send service was over 1 week - on a BRAND new dryer. We were able to open it up ourselves and found the wheel that holds the belt was broken. Given the rest of the wheel was nowhere to be found, we believe it was broken from the start and just took a bit of use for the belt to fall off. Ended up replacing the part ourselves. Very disappointed that it broke three weeks in, and even more disappointed in the horrible customer service from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ctina,
Thank you for giving us your feedback since your dryer drum stopped. I'm sorry to hear that you need to buy a new part when you discovered the damaged part inside. We apologize for the inconvenience it may cause you, and I understand that the outcome of this experience is not ideal.
If you encounter that the dryer stops working, you can check this link: https://www.samsung.com/us/support/troubleshooting/TSG01001008/.
Also, for the damaged parts of your dryer, you can visit this warranty information link: https://www.samsung.com/us/support/service/warranty/DVE45R6100W/A3.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144186654
^Rainly
Wasting money at the laundromat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get 3 stars only because the service is always very good. We can not give feed back on something that we don’t have yet and is taking 6 weeks to get in. Maybe the store could’ve offered us the next one up at the same price to get it quicker
No, I would not recommend this to a friendDryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have loved this dryer but stopped working...
I would recommend this to a friendGreat for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for your buck! Bought with washer and kitchen appliances!
I would recommend this to a friendVery nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer very nice. Nice nice nice nice nice nice
I would recommend this to a friendLike 10 dry cycles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected more from Samsung. It stops even when some items are still damp. Are the sensors not picking that up. It makes a clicking noise. I wish I could return both the washer and dryer. The pedestals are crappy also.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how frustrating it is when desired results aren't met. Here is a link that will help you achieve optimal drying performance from this unit (http://bit.ly/2MtOoa5). Thank you for choosing Samsung for all your laundry needs. ^Lo
Heating element went out
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the dryer but.... 19 months of use and the heating element went out- would expect better for the price
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello sksk,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Cycles, settings, and features on your Samsung dryer
https://www.samsung.com/us/support/answer/ANS00051022/
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144566632
Thank you for choosing Samsung.
^Ross
- Pros mentioned:Performance
Rough experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought & been faithful to Best Buy for really all our home & electronic purchases. This one was rough. The sales guy at Best Buy ordered two washers vs a washer & a dryer, and it took nearly a month to deliver on Best Buy’s side. Plus when installing, they left the dryer in its packaging/tape. Product itself is fine now, but wow; I’ve had some wet clothes.
I would recommend this to a friendBrand response from Samsung
Posted .Hi DonaldKeedic69,
We are glad to know that you are using one of our Samsung Stackable Electric Dryer. Your satisfaction is our topmost priority and we know how important dryers are especially if we are doing our laundry. If your dryer has weak heat and runs for a long time, that could also be a blocked vent. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend checking on links for basic troubleshooting steps:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE45R6100C/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144214047
Thank you for choosing Samsung. Have a great day.
-Trisha-
Not exactly what I was hoping for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Esthetically it's a very nice dryer, mechanically and unfortunately it takes a couple cycles to dry larger loads and bedding.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello EmilyZ,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link.
Cycles, settings, and features on your Samsung dryer
https://www.samsung.com/us/support/answer/ANS00051022/
Care for your bedding items with your Samsung washer and dryer
https://www.samsung.com/us/support/answer/ANS00047247/
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number: 1144566606
Thank you for choosing Samsung.
^Ross
Good product !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great, satisfied with the product but only issue was bestbuy cancelled my delivery repeatedly and forced me to call them repeatedly to get it delivered. Really unexpected this from Bestbuy!!
I would recommend this to a friendBuy Something Else
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. Wish I had paid more and gotten a better brand. It doesn't dry unless you turn off the ecobosst everytime - and sometimes i have to run it twice to dry. This is compared to my prior dryer that was 10+ years old. That one was much faster at drying, had all the cycles - got rid o it cause the baring was wearing out. The steam function doesn't get wrinkles out of clothes, so no use there. Getting a GE
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi kim91.
Thank you for choosing Samsung for your dryer. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Not impressed.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to get leveled and takes quite a bit of time to dry. Rather noisy as well. Does not seem as well made as the Whirlpool we had prior.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Dryer. We are glad to be your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad
Nice but not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer has not been drying our clothes and taking a really long time. We did a test on it and it told us we had a clog. We cleaned out our vents and it still is telling us there is a clog. We need to have somebody check it out but I have been having trouble getting a representative from Samsung to help on their website. I can't give an honest review of the dryer since it hasn't been working correctly and we also don't have the steam hooked up to it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jodie! I'd like to provide this link (https://bit.ly/3jz99g0) to some useful information about how to get the best drying performance from your dryer. ^Jecca
Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks elegant, progressive model but yet easy enough to use. Did take 3 hours to semi-dry a poofy (not thick) down comforter.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there FloridaJ,
I see that you are having some concerns when taking care of your bedding inside of your Samsung Dryer and I would like to offer some assistance to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/answer/ANS00047247/
We welcome you to our family and thank you for choosing Samsung. ^Brad
Never Worked
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very first day I used it it, something burned out and it has never worked. Looks nice and new but useless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JMendes! I am sorry to hear that your dryer stopped working the first time you used it. We definitely would like to communicate with you further to see what assistance can be provided.
We can be reached via any of the following using ticket number: 1143850719
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung.^Nic