Customer Ratings & Reviews
- Model:
- DVE45R6100C/A3
- SKU:
- 6323159
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, quiet operation, and excellent drying performance of this 7.5 Cu. Ft. Stackable Electric Dryer. The steam function and stylish color are also frequently praised, along with the dryer's capacity and overall value for the price. While some customers noted the door's darkness and size as potential drawbacks, the overwhelmingly positive feedback points to a highly-rated appliance.
This summary was generated by AI based on customer reviews.
NEVER USED THIS ITEM. WAS UNDELIVERED<
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was RETURNED!!!, I can not write any review, because I NEVER USED it
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Last just over one year before motor blew out
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 1.5 years and motor gave out. geek squad said they see 2 of these a year on old units never this new. According to Samsungs site reviews on this machine, these in fact blow out frequent. I'd never buy a single samsung appliance again. $500-$700 to repair as a single mother, thanks!
No, I would not recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came defective in. . ……………………………………….:……………………..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can definitely understand how frustrating that can be. You are a valued member of Samsung and your experience matters to us. Samsung is continually improving it's products and services and your feedback is vital to that process. We would like to inquire further about the concerns you are having with your dryer. If you could please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144062039) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Broke down after 1 year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer broke down after just one year. It won't turn off even if it's powered off. It's obviously a prevelant issue with Samsung after Googling solutions. I would not recommend Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are needing assistance with your Samsung Dryer not turning off and realize your experience has been less than ideal. I would love the opportunity to change that and see how we can help. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143221028. We thank you for being a part of the Samsung family. ^Brad
Beware
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the boards burned out after 14 months (two months after the warranty ended). It was a $300 repair. I like the way this dryer looks but beware. I'm not a big fan of extended warranties but consider it if you are going to buy this specific product.
No, I would not recommend this to a friendDRYER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not in very good condition, got a great price from wharehouse
I would recommend this to a friendBrand response from Samsung
Posted .Hello Valencia,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link.
Samsung dryer will not turn off or stop spinning
https://www.samsung.com/us/support/troubleshooting/TSG01001990/
Dryer not drying clothes:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:1144563260
Thank you for choosing Samsung.
^Ross
Scratch and Dent?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was terrible, they never set up the stacking units. also the unit did not come boxed, and due to the dent on the side I suspect that this was an open boxed scratch and dent being sold as a new item.
No, I would not recommend this to a friendMalo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No me gusto daño mi piso al instalarla se movía demasiado
No, I would not recommend this to a friendshame of you, samsung and best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to give zero star if I can do here. I got a set of washer and dryer. The washer didn't come with any hoses to connect; while the dryer is even worse, it didn't come with a power cord. what a shame for this brand.
No, I would not recommend this to a friendGood til it breaks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased brand new in August. Four months later, now it will not produce heat. Warranty only good for 2 weeks, so now I have to go through the hassle of figuring out how to get it fixed. Would not recommend
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BenW,
We all know how important drying our clothes with a dryer is.
We recommend checking the cycle you are using and the proper load on your dryer.
Here is a link to "Clothes are not dry after using Samsung dryer": https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
I also shared this link about "The best laundry load size for your Samsung washing machine and dryer": https://www.samsung.com/us/support/answer/ANS00080262/
You may also refer to this video about "What to do if your Samsung dryer isn't heating or drying": https://www.youtube.com/watch?v=LibK_OLFH4Q
The below link is the user manual for your model. Turn the page 56 (Troubleshooting - Does not heat and Does not dry) for reference: https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145267309), which will help our team pull up your information.
Have a great day.
Melardo
Very bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad. It takes hours and hours to dry but doesn’t dry well. I raised my complaint to Samsung and they mentioned that they will send a service engineer to fix it. 10days passed no one showed up. I’m very unhappy ☹️
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Tihai, I see you are experiencing issues with your Samsung Dryer repair and understand how this makes you feel. I would love the opportunity to chat and see how we can help to make sure you receive service. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143341866. We apologize for any inconvenience and welcome you to our family. ^Brad
worst best buy ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer was never delivered. Tried to call support support multiple number of times and no resolution. Went back to the store who sold me the products no resolution. Worst experience ever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Lousy Company!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry I ever bought them. One of the worst experiences of my life. I don't have enough ink on my pc to write everything down. Don't buy anything from Best Buy. Go somewhere else!
No, I would not recommend this to a friendsamsung dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Dryer i do not recommend it, because it has no service center in va, and its very misleading to the customers, when they spend thousands for the set.
No, I would not recommend this to a friendBroke at 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was delivered to my home exactly two years ago and now it is broken. My old crappy looking washing machine lasted 20 years. This fancy one 2 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kristin!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Steam and Sensor Dry - Champagne. I sincerely apologize for the inconvenience if your Samsung Dryer was broken. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Samsung Dryer will not Turn on or Stay on": https://www.samsung.com/us/support/troubleshooting/TSG01001008/.
You may also refer to the user manual about "Troubleshooting Checkpoints" about the issue (does not run) on your Samsung Dryer on page 56: https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144712094 161551
Have a great day.
Melardo
Keeps spinning
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this dryer under 2 years and after the dryer turns off it keeps spinning. It’s annoying having to leave the door open.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gabby.
Thank you for taking the time to leave this review.
We understand you have a concern with the dryer.
To help you with the dryer won't stop spinning. Please check these links.
Samsung dryer will not turn off or stop spinning.
https://www.samsung.com/us/support/troubleshooting/TSG01001990/
How to reset your Samsung dryer
https://www.samsung.com/us/support/answer/ANS00087942/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144988478) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Needs new motor, just over a year old
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in March 2021 and the motor needs to be replaced now, just past it’s warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out. We appreciate you letting us know that your Samsung dryer's motor needs replacement. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Attached is a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/DVE45R6100W/A3
You may reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144527672
-Angelica
Nice looking, but terrible quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never ever buy Samsung Electric Dryer! Three repairs for the first year!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much for sharing your experience with us. Samsung values input from all of our customers as it helps us continue working to improve. ^Jecca
Castomar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Castomer Sarvis is very bad that’s didn’t care for castomer. One delivery takes 5 visits.
No, I would not recommend this to a friendSamsung dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it two months ago and dryer is not heating up anymore. Only used it about 3 times.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there DayZu,
I see that you are having some concerns with your Samsung Dryer not heating and understand how frustrating this can be on your new appliance. I would like to offer you some assistance to ensure you are getting the best results from your appliance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143285873. We apologize for any inconvenience this may have caused you. We welcome you to our family and thank you for choosing Samsung. ^Brad