Customer Ratings & Reviews

The dryer is excellent, much better than the Fridgidaire I had previously. The song at the end of the cycle is rather weird though.

the only issue we had was changing the door from right to left, the screw was stripped and we had to keep the door hinge on the right

I love this dryer. If you’re clothes is still damp the machine will keep drying until it’s dry. I pop my clothes in to dry and literally feel by the time i step into my room my clothes is already dry. I’m so glad I bought this dryer from Best Buy. Everywhere else I looked was $100 more expensive.

Im in love with my purchase. Everything works perfect and looks so good in any laundry room. Just a have in mind that due to how much the washer weighs, the dryer will always have to go on top of the washer, there is no way of switching them up.

I love my new dryer. Perfect size, works great. Plays a little music at end of cycle that is so happy. Makes me smile while doing laundry.

good size, fast, looks goodm lets see now after a while

Samsung customer service is great. I first ran into trouble with my newly purchased washer and dryer in the evening of July 4th: After washing the door wouldn't open which made me panicking because I'd always been self-conscious about not having any technical savvy to deal with this kind of situation on my own, not to mention during the holiday! The customer service spent more than one hour going through different ways to finally helped me get the door open and my clothes out. But then I had trouble with the Dryer: The Wrinkle Prevent kept flashing nonstop into midnight. I was exhausted and decided to press the Start/Pause and wait to call the customer service the next morning. Again the agent was extreme patient with me that she not only taught me how to control the Wrinkle Prevent function - which was preset to continue for 3 hours once I selected - but also explained to me how to use the multiple functionalities available on Samsung washer and dryer. As a result of these two experiences, I've come to feel relaxed and trusting and happy in being a Samsung washer/dryer customer!

I have a washer machine also from Samsung and I don’t have any problem at all, that’s the reason I bought the Samsung dryer machine

Both washer and dryer work well. Much more reliable than the whirlpool I had previously. I bought a second set for my parents.

I alwaysaw love Samsung products. This is my second set that I had purchased from best buy. I love it and Satisfied.

Larger than previous dryer - works great Variety of settings to select from

I am very happy with this dryer so far. I primarily use the Normal dry setting, and it works great. The lint filter is a bit unusual, though, as you have to open it up to clean it out and then snap it back together, but that's fine, if a bit novel, at least to me.

I love all the different settings. Can do so much. I'm short with a bad back, so using with a pedestal is perfect.

Not only is a great dryer it's also better than electricity dryers.. You will notice the difference in the long run!!

Always a loyal Samsung customer Got Samsung electric dryer at best price. Works perfectly fine. 100% satisfied.

Workers were 4 hours late and didn't have the equipment to finish the job so I had to do it. Product is nice.

Gas instead of electric, didn't mind paying the extra. Should of included the stand instead of making it $300 more

This is a great dryer, the only thing I wish it could do was be louder when finsh drying clothes

Overall dryer is good. Comforters are getting rolled into one giant ball and its not drying.

We've only had this for 5 days now, but so far it's great. Bestbuy delivered and installed for us.