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Customer reviews

Rating 4.6 out of 5 stars with 6534 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 6,534 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Brad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quiet, does a great job on the clothes. This is our second set of Samsung washer and dryer and we are satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have a new dryer they work so much better than the 10-15 year old one it replaced. Lot of great features. Would buy again. Great price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer. The lint catch is the best design I have ever had and so easy to clean. There is a cycle for all types of fabrics. My clothes actually look newer than with my old machine. I recommend this dryer for ease of use and value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use and maintain Even my 5 yr old toddler can help me

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    DEEN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean Compact design, takes a small space, and runs very quiet. Save me some time in the laundromat especially during COVID

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great bargain price, but required purchase of both

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain price, but required purchase of both washer and dryer. We did not know until washer was delivered that it was not compatible with our dryer because it was a different brand. We had to return the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. We made the mistake to get a top-loading one and it did not wash the clothes well. A night and day difference with the front-loading. This is a perfect washer - white colors come white; many functions; easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and since I purchased the matching washer they’re stacked and take up less floor w.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best washer I've ever owned. It's very quiet, has many selections to choose for your specific needs for every kind of load, spins the clothes to as dry as possible--and it does a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly with lots of helpful settings. I’m glad I chose Best Buy over others. It’s nice to have experts hook up and install all of my items that I have purchased from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nota 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great, the delivers were great, I'm very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is efficient and does dry faster than what I expected, I am thinking to bu washer for the same .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Solid Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything as advertised and more. It's quiet, washes the clothes very well, and saves me on money with my water bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always impressed with Samsung products. Simple to use, does a great job washing, even for my comforters and quilts. I used to dislike front-opening washers because of mold build-up in the seal. I have not had any issues with mold at all.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, and its amazing. Holds my king size comforter and large loads. And gets it clean. Highly recommend!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broke in less than a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was great for almost the 1st year that we had it. About a few weeks ago while the laundry was spinning, it sounded as if the washer was going to take off on a runway. I called BB asap; they told me to contact Samsung since it was still under manufacturer's warranty. I called; everything has been approved for a replacement on July 24, 2023. I was supposed to hear back from BB by July 31, 2023. Well, I still have no washer and I still have not heard from BB on my replacement.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for informing us of your experience with one of our Samsung washers.

      Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine! Can hold a good size load and washes it very quickly and well. We have a large family so we do a lot of laundry. I think this washer will continue to work well for us!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for two years still works very good have had no problems would buy again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this pair because our last washer and dryer by Samsung finally “bit the dust” after about 15 years. So we knew the quality. They’ve been an amazing pair so far, which is about 3 months ago. No issues here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice washing machine. I went from a top loader to a front loader so its an adjustment. I am not sure if I like it that during the rinse cycle it uses hot water even if you have it set to cold. But it gets the job done and even plays a pretty song at the end of a cycle.

    I would recommend this to a friend