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Customer reviews

Rating 4.6 out of 5 stars with 6534 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 6,534 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a washer quick due to mine messing up. This one is beautiful to look at and easy to work. It is heavier then my precious one. We almost couldn't get it in the house ourselves. Overall a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After always having had top-load washers, I tried front-load. My first one was quite noisy, but otherwise I liked it. I just moved and needed to by a washer and dryer. This front-load has all the good features of my last one, but is so quiet! I'm glad I tried front-load one more time!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pleased with purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this purchase. It is much quieter than our old one. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the white Samsung washer. I love the technology and the ease of a front loader washer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    retiredlaundryguy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do all the laundry. It's a retired guy thing. No problems and it's very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Swish swish wash!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new Samsung washing machine and matching dryer. Awesome awesome awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. At times it doesn’t dry all the way, but change the setting and it dries completely. I think it just thinks it’s dry at times. But great all around! Does great with towels and bedding!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall easy install and use no problems one month in! Don’t forget to get the stackable kit if you are going that route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries my clothes perfect and fits nicely in the space I have.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pleased with purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been in the market for a washer and dryer for a few weeks now and made the deck on to go with this energy efficient washer! It’s so quiet but gets cleaning the clothes done so fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bruce Frangione

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product and the service that best buy has provided.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it open box for the 2nd time around and open box hasn’t disappointed us at all. 1st open item washer and dryer we bought 13 years ago and didn’t have to buy another washer until recently.... this one works just as great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good and delivery was super easy with Best Buy. Perfect for my apartment and fits all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! I've only ever used old school washers and this thing is amazing. I love how simple it is to load and clean clothes. I also love the sleek look and matching dryer. Once I remodel my laundry room this thing is going to sparkle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Review after 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet and fast each cycle is in the washer. The dryer gets super hot and drys clothes faster than the previous dryer that i had. Only down side is the long chime after eachload is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stackable gas dryer works well and really saved space for my landry closet. It was installed by hardworking staff and very professional with their work. It works very well and we have no complain so far at this stage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a good size. We love all of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one I’m naked. It’s not so nice and pretty good. The service was nice to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went from a LG to this because the LG developed a leak. Starting to wish we had stayed with LG. The clothes come out piping hot even if you choose a cold cycle. Can't figure that out. While the spin cycle is quiet, it's quite excessive. Don't stack anything on top because it will throw it to the floor. Machine is level so I'm guessing based on other reviews that this is just this washers thing. I really wish we could return this and get something else. I think I got used to the LG's numerous choices.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your Samsung Washer and receiving the correct temperature of water. There are a few factors that can cause this issue. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01203005//#washing-machine-fills-with-the-wrong-temperature-water
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good cheap Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it about a year ago and is working great so far!

    I would recommend this to a friend