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Customer reviews

Rating 4.6 out of 5 stars with 6534 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 6,534 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good cheap Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it about a year ago and is working great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung best dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect dryer and size for any space! Easy to use with push of button and many selections for best dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for washing and good price. Good space for put everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfactory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best I buy the dryer and washer I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sppliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer set and price. Ordered online and when it came in only tookwbout 15 minutes to pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good replacement for a really old good dryer. Dries as expected. Hopefully lasts for a long time.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Too much extra cost, time,,, No Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first tried to buy a dryer, the biggest advantage was that it was very cheap. However, when I received the dryer and installed it, I found out that no parts such as electric cables, plugs, bands, etc. were provided. So I went to Home Depot and bought it myself. This cost me a lot more money, time, and effort than I expected, and I ended up buying a more expensive hair dryer. In particular, for electricity, I had to ask a technician to do it, otherwise I wouldn't be able to install it. This was a very inconvenient task that cost a lot of money and took a lot of time. If I had known this would happen, I wish I had returned it before unpacking it. At the same time, I knew that other wholesalers were offering parts, installation, and collection of existing products at better prices (such as Labor Day sales), so I thought it would be difficult to purchase products from Best Buy in the future. If possible, it would be better if there was more detailed and specific information about the provision of the parts in the product purchase section.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear BestBuy clients,

      Thank you for taking the time to leave us a review, and we certainly will use this information to help us in our everlasting efforts to improve the overall customer experience.

      To better address your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My prior unit was from Whirlpool that's bearly 2 years old but takes 4-5 cycles with 70 minutes in each cycle to dry a medium-size load. This one can dry a full load in one cycle, very nice, and also have many options to customize your cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good machine to have in your hause. It was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Gets Clothes Clean"

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother has one and had it for a several years.. So when our 1yr old Whirlpool from Menards died and SquareTurd (squaretrade) tried to fix it 5 times, i was done.. Way Done!!This Samsung gets clothes clean....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation is tough, machine nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old LG had handle points on side. This one doesn't. And it is heavy. As a result it was a struggle to get into the pan. Warning there are sharp metal screws pointing down and if you try to lift underneath they will slice your finger. I know. Blood everywhere plus a visit to the doctor for closing the wound (my finger prints will never be the same). My old LG had a nice plastic cover on bottom so this would never be a problem. Otherwise it is a nice system; Washes the clothes just fine. Only complaint is there is no prewash drawer to add Borax - this is important with 3 hockey players gear. Just plan the installation carefully if you are doing it yourself because the wait for installation is so long from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine! You can customize wash cycles. Spin cycle really gets clothes almost dry so drying time takes way less. Would recommend and especially with the sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this Washer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washing machine. This is the second Samsung washer I have purchased and the first that I bought years ago is still working great at my last house I lived in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good washer for the proce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washer is great so far. I recommend this 100% if you are looking for a quality washer on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Silent runner; Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Silent running, clothes are very clean. Able to change presettings for the type of clothes I am washing. Plays a musical tune which can be annoying but has not been yet. Bought it for $599 which I thought was a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Choice.... washes clean and very efficient water use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good items

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good since 2022 no problems and quality for the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item, great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this item couple of months now and they do a great job and very pleased with this item. Best Buy had what we were looking for after visiting Lowe’s Hardware and found nothing of what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job gets done well and correctly. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washes great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job gets done well and correctly. Great purchase

    I would recommend this to a friend