Customer Ratings & Reviews

Working great. Had older model and loved it, but divorced and needed w/d, so got the same

Excellent piece of equipment and works as expected.

Unit works great and really looks good with the darker color.

So far love them. It is quiet and do a great job!

This washer is easy to use with multiple different drying options. Best Buy delivery and installation went very smoothly as well.

Found just what I was looking for. This washing machine is soooo big. I don't have to take my comforter to the laundromat anymore.

I already reviewed the dryer twin for this washer and can’t tell you how happy I am. Great price and fantastic value!

Washer is very good Works well Second one I’ve purchased

I love my new Samsung dryer it's incredibly quiet the clothes come out so clean. I'm very happy with it thanx Best buy

This machine rocks! It can handle all the clothing from our active family and even songs a cute little tune once it’s done.

Excellent product; music when cycle is finished plays a little too long. Easy to use, good purchase for us.

Love my new washing machine! easy to use and cleans my clothes really nice.

Bought this for my parents since their washer broke and my parents are enjoying this washer so far. They said it works well and is efficient.

Nice washer for a reasonable price. Works well and delivered as promised

Very quiet and smooth operation. My wife loves the way it operates and how quickly it does the laundry.

Have had only about a month, but I am impressed so far. Holds a very large load and washes well. Pleased with the purchase so far.

Nice washer. As with all front-load washers, there is water that pools in the front door that needs to be washed. Very efficient with detergent use.

Runs great,very quiet but had some water leaking out the front door . Best Buy fixed the problem quickly and haven’t had a problem since.

If I had an option of 0 stars that would be my option! The product issues since the day I bought it, the issues in getting someone on the line, and now still waiting online for resolution after MONTHS!! What should be a warranty replacement is now a drain of my time and efforts to resolve an unbalanced, unfixed, spring replaced yet unresolved washer issue rattling uncontrollably while in spin mode. Next steps likely to escalate yo the ombudsman for action.

I hate to even have to say anything negative about Samsung's products but this washer has not met my expectations and has even left little oil deposit spots on some of my clothing, on top of that it doesn't was as quietly as my previous over 10 year old LG washer. I had to have their technician come out twice which is them creating a monopoly because I requested a second oponion and they send the same person out to tell me its fine. Sorely disappointed in this machine and Samsung's customer service. I reported these issues not even 3 weeks from receiving it and they refuse to homor my request to take it back and have made it their agenda to make sure I'm stuck with it whether it works correctly or not.