Customer Ratings & Reviews

was hesitant between this and LG but went with this because it was on sale. Overall it does the job. don't care too much for the extra things that the new washer comes with now a days. it's really simple to use and I just use the settings that are already there. just needed something to wash my clothes. the washer looks great and happy with the purchase. I did get the 5 year warranty which is a must.

The dryer does a great job and the interface is very user friendly. But if you have to convert your dryer to propane gas you can’t get a conversion kit from Best Buy. You have to locate it elsewhere.

I have already rated your products and Best Buy, with no feed back. If you want my story contact me. Basically you sales suck, your deliver was great, and the product was great.

Excelente product & delivery service. Manolo was awesome. he went above & beyond when my measurements were not accurate to bring the washer down to my basement. He even waited for me when I was running late for my delivery

The W/D overall seem to work well. However after using it for only the 2nd time, I'm receiving an error code of UB on my washer. I'm waiting for geek squad to assess.

It is easy to use and clean. I have had no problems with it. The Guys who set it up were wonderful and helpful. They answered all my questions.

Have only used the unit a few times since it was delivered. The unit seems to run and perform as expected. The lint filter seems to be very useful and easy to clean. I have found that after two uses, cleaning the filter is very easy and works well.

I am very satisfied with the quality. I just wish it had an app and WiFi connectivity

Easy to use and looks good on my laundry room. The dark finish is very nice.

I got this washer brand for a second time . My current set has been going strong for 10 years but wanted an upgrade.

very quiet in operation. Simple to use, Does an excellent job of cleaning even heavily soiled laundry

We made the decision to upgrade our dryer and Best Buy made it amazingly easy for us to pick out the right one for our family always amazing help from the staff and once again

Nice, efficient and clean! Large I can clean and dry my king size bedding

Extremely happy with my new Samsung dryer and matching washer. Perfect!!!!

I love the machine, however there was spot of drama around its installation. I bought the wash 9/12 and noticed there was a substantial discount if bought both. Upon receipt of said invoice I went to pay the next day and it was gone . I purchased the dryer at a $50 increase and had no idea I had to hunt for extra parts. This was disconcerting because I was told everything was taken care of when I asked about the washing machine. In the meantime the delivery ppl were in such a hurry to leave they left the trash in the middle of the floor and the top of the box hanging in my garage door. Im disabled so I called a neighbor to fix it and my friend put it back on track. After some thought I decided to return it because I wouldn’t be able to get the extra pieces and then I spoke to some angel on customer service line. She made it so I could get everything at once

Works great! Have not had any trouble over the past month. Note: Bulky loads like comforters have needed to be dried separately from sheets or cycled twice.

I replaced my previous samsung washer with similar features that worked without any issues for 12 years. I had to replace as many parts worn out. I am expecting a similar performance with this new machine

I love my washer and dryer set they are very quiet very big dry fast

Works well, make laundry day an easy and exciting day.

Got an open box. Slightly damaged but at a great discount. Washer is amazing.