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Customer reviews

Rating 4.6 out of 5 stars with 6534 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 6,534 reviews
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries perfectly without getting too hot. Love the color/look.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke Twice in Less Than a Year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend this dryer. When we got our dryer delivered it would start but it would not get warm/hot at all. We called best buy and they sent a technician out to fix it. He said we would need a new dryer, which is what I wanted, so they came out and replaced our dryer with a new one of the same model. Then fast forward about 8 months and now the belt in it is broken so we have to get a new belt. Luckily these things have happened under the warranty period so I have not had to pay for any repairs, but overall I would definitely NOT recommend this dryer to anyone. Other that the issues I have had with it, it has been a good dryer to me but breaking twice in less that a year is absurd to me. The repair services have been easy to do and it has not been a hassle, but just do not care for this dryer personally.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Really great Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful item. The sounds it makes wheeeeeeeeeee. I sat inside for 10 minutes. Thx

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works as it should. Recommend buying

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this dryer and I've owned 5 over the years

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great washer smart to boot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, multiple different settings. I have yet to not have my load dry on the first cycle. Pretty good smart notifications

    I would recommend this to a friend
  • Cons mentioned:
    Lint trap

    Rated 5 out of 5 stars

    The wife loves it :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves it. I bought this to replace a worn out 20 year old unit. It was priced not to break the bank and had all of the features that the brains of this operation (NOT ME, LOL) needed. I opted for a DIY installation but the delivery guys did unbox and allow me to inspect before bringing it in. They also removed the old unit which I had ready before they arrived. It arrives without the power cord, but they are readily available at Best Buy as well as the big box hardware stores and easy to install. The leeling feet required a pair of pliers to get them moving but they are of sufficient length to level the unit on a basement floor that slopes toward the drain. The door can be switched to open left or right by removing a few screws. I also used this as an opportunity to replace the dryer vent hose. Overall, from the truck to fully operational was about 30 minutes , but I did read the instructions that came with the unit and the power cord before connecting anything. The cycles are accurate for normal use but some thicker items require additional time. The lint trap is somewhat difficult to open but easy to clean.PS - Did I mention that the wife loves it? :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. Way better than the Maytag I had. Have been very satisfied with all the Samsung products I have or had.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Would definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works great on everything from clothes to bedding. Many drying options but usually set it to standard drying mode.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    STACKABLE WASHER/DRYER COMBO!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer to go with the matching dryer! Amazing combination! Love this pair! Very quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great with no complain Samsung are always the top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Really gets the job done and is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy, for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great no issues, had to replace the other one because the bearings went out as well as the drum. Great buy for a great price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, but you get what you pay for

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price, but isn’t really something that can hold up to heavier loads. Medium household loads are fine but as little as one king blanket can overload it. The door has developed a slight leak after about two years of use but it’s not bad

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want to ensure that your washing machine operates at its best, JonathanL. Let's get this taken care of.

      Here are step-by-step instructions on how to wash bigger loads such as beddings, blankets and comforters and, at the same time, address the leak in your washer. Click the links and hyperlinks, and watch the instructional video for tips.

      The best laundry load size for your Samsung washer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Care for your bedding items with your Samsung washer:
      https://www.samsung.com/us/support/answer/ANS00047247/

      Samsung washing machine is leaking (see steps 1, 2, 3, 4, and 6):
      https://www.samsung.com/us/support/troubleshooting/TSG01000977/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147049612, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer,dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use. Anyone who wants to buy washer and dryer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer/dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple design , easy to use and stackable for space saving

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy mommy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works so amazing!! I would recommend this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was simple and the dryer is working well. A good value. Another reviewer thought the lint filter hard to clean. The filter opens like a clam shell and simple to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good stackable washer and dryer set for appartment. Suoer quite and quick to wash. Installers for Bestbuy made the whole experience even better with how amazing they were.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pleased with Samsung Laundry Equipment, quiet and good washing/drying.

    I would recommend this to a friend