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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 8505 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 8,505 reviews
  • Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY energy efficient. Has a short cycle setting for clothes that are not stained etc. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient and quite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. time saver, energy saver, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washer rocks! Cleans like a champ, looks cool too, totally worth it for the solid performance!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Swish swish wash!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new Samsung washing machine and matching dryer. Awesome awesome awesome!!!

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Ok washer for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you open the washer after washing it leaks water. The window on the inside doesn't dry very quick. You have to let the door sit for a couple minutes to dry the window. It's not fair to have to wait for the window to dry. Not a good idea to buy a front loader washer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good and delivery was super easy with Best Buy. Perfect for my apartment and fits all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Long overdue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old washing machine was longer overdue for a replacement. If I had known how good this Samsung front loader was going to work, I would have bought it a long time ago. I couldn't be more pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is am excellent washing machine. It's very energy efficient and quiet with many different types of washing options.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Value for money,reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer multiple times,it doesn't disappoint.It is the entry level Samsung front load washer and wash time,functions,noise are very good for the price.No complains

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, love it! Great machine and really economic in the use of gas cylinder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, with a few suggestions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features, good performance. All digital controls are fancy, but I'm worried about them holding up over time. The door could be a little higher because standard laundry baskets don't fit under it. Longer adjustable feet made of metal would also be a nice upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and dryer set.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer. Has many options for your washing need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation, I really like the washer and dryer, thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality with lots of wash settings and allows changes to water temperature, spin speed, etc. It's quiet and has clear instructions for detergent, softener, bleach, etc. Only complaint is that when there's several pairs of pants the legs can get tangled up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, attractive, efficient, many options, clothes/towels come out much cleaner than previous Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want a smart dryer and this one fit the bill. No major issues. The lint trap can be hard to open but my dryer vent is pretty darn clean.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Too much extra cost, time,,, No Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first tried to buy a dryer, the biggest advantage was that it was very cheap. However, when I received the dryer and installed it, I found out that no parts such as electric cables, plugs, bands, etc. were provided. So I went to Home Depot and bought it myself. This cost me a lot more money, time, and effort than I expected, and I ended up buying a more expensive hair dryer. In particular, for electricity, I had to ask a technician to do it, otherwise I wouldn't be able to install it. This was a very inconvenient task that cost a lot of money and took a lot of time. If I had known this would happen, I wish I had returned it before unpacking it. At the same time, I knew that other wholesalers were offering parts, installation, and collection of existing products at better prices (such as Labor Day sales), so I thought it would be difficult to purchase products from Best Buy in the future. If possible, it would be better if there was more detailed and specific information about the provision of the parts in the product purchase section.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear BestBuy clients,

      Thank you for taking the time to leave us a review, and we certainly will use this information to help us in our everlasting efforts to improve the overall customer experience.

      To better address your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quick, quiet, and steady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, this machine completes its cycles quickly and with little vibration, which is important as I have a Samsung dryer stacked atop it. Very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    retiredlaundryguy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do all the laundry. It's a retired guy thing. No problems and it's very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great washer keeps my cloth smelling clean and does it effortlessly

    I would recommend this to a friend