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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 4830 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry highly, praising its performance, quiet operation, and ease of use. Many appreciate the dryer's capacity and drying speed, along with its sleek design. However, some users find the lint trap difficult to clean, and others have reported challenges with installation or the spin cycle. A few minor concerns were also raised regarding the dryer door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 4,830 reviews
  • Rated 5 out of 5 stars

    washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 % good gave me peace of mind. the installers did a professional job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what i would buy next time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacked washer rattles like Hell in spin cycle. Repair man came and it still rattles. Other than that, gotta dry the water off seal when your done washing or the seal will mildew and mold then start stinking.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly washes and it spins the clothes really dry which means less drying time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the delivery team was nice and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only issue is the fabric softener compartment. It mixes with the laundry soap when in wash mode. Only way to use is to wait when it's in rinse mode then add softener.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product, easy to use tool. I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and I was provided the the Best Buy service that I expect always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old dry just stopped working had to buy a new one. Up to now we are very happy with the service this dryer has given us

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You can do better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new washers require a new pedastal every time. Best Buy does not allow you to use your old one. This is very wasterful and Best Buy should consider enviornmental friendly resuse options. Also they require you to buy a hose without knowing how long of a hose you need. Again, more waste. Plus the installed couldn't install the machine bc he didn't have any other hose sizes with him.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We are here to assist you anytime. You can use your old pedestal if it's compatible with the washer. To help you better, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to help you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase and address any other issues you may have.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Unofrtunately, Not Open Boxed Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, poor open boxed description. Had a decent dent on the top. Based on the descriptions of Excellent to Satisfactory was minor to moderate cosmetic issues. As for how it has been working, it is fantastic.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Reference Ticket Number: 1144656354

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't give a 5 due to not being able to control the rinse water temperature. Still learning on the cycles. So far, this machine will work for doing laundry. Only 2 people in our house so don't use for large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Delivery Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and Installation went very smooth . All the guys were very professional and also took the time to show me how each washer and dryer worked .

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Samsung washer and dryer. Very happy. Quiet running. Gets clothes clean and dries effectively. I like purchasing from Best Buy and recommend Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great model. very intuitive interface. works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for a big family with many options that suits any need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First timers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a front loading washer/dryer and after the first month we are really pleased with them. My wife thinks the clothes are getting a better "clean" and there's enough settings to cover all your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer, Excellent Service from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first Samsung washer and we highly recommended. Very smooth and easy operation. The entire experience with Best Buy deserves not 5 6 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. A bit more depth than previous Samsung but still ok. Controls are very state-of-the-art.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung has reduced the length of the outlet pipe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has reduced the size of outlet pipe, so we had to get an extension. The subcontractor of Best Boy refused to connect our washer. We were stuck with washer delivered to our house and not installed for weeks. Our previous washer was also Samsung and it came with a longer drain pipe, so there was no need for an extension and no liability issues for whoever installed the washer 10+ years ago. Samsung's cutting corners caused a great deal of inconvenience to us. Too soon to review the performance of the washer. It is easy to use it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Excellent machinery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine I can’t imagine running to the laundromat anymore. And my clothes do not smell like a machine shop, Nor do they smell like somebody else’s dirty clothes and what I especially like is the fact that I don’t get somebody else is laundry soap and or bleach on my clothing.

    I would recommend this to a friend