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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 4830 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry highly, praising its performance, quiet operation, and ease of use. Many appreciate the dryer's capacity and drying speed, along with its sleek design. However, some users find the lint trap difficult to clean, and others have reported challenges with installation or the spin cycle. A few minor concerns were also raised regarding the dryer door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 4,830 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great washer, extra rinse cycle capabilities

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we haven't gotten into all of the details, but this unit is performing admirably. The one problem we did have was a cut on the rubber boot gasket on the front somehow. The warranty covered it and serviceman had it fixed within an hour for us. The part itself was only about 35 bucks, but for being 2 or 3 months new, we were able to warranty it. We've had a sick infant throw up into sheets and on clothes and this unit has done a good job of cleaning that mess out in short order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer; no issues. Didn't buy them to stack; side by side and perfect! Best Buy installed and instructed on use. Great Experience; Great Washer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine except for when it stopped for a few days (after only a few months of use) and had to remove accumulated water from a valve in the bottom left corner. I think this happens to all front loaders. Never had to do any such thing for my old top load washer in all the years I had it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Moji H,

      We know the convenience of having a reliable washer in our home. Allow us to help you.

      Please consider checking the link below for the steps if your Samsung washing machine stops working or spinning. Kindly watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147415799, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente washer I dont even need the dryer my clothes come out semi dry ill just hang it for 5 mins to finish air dryer best purchase ever

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not dependable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer broke within 3 months. Had to call Samsung because BB extended warranty was not yet in effect. Service came within in a few days but was unable to repair. The recommended replacing the unit. We said ok. So we have been waiting for 3 weeks and still no washer. The Rep told me this morning that the time frame was 21 business days! Why did they not tell me that before? One rep 2 weeks ago called me every day for 4 days to only tell me it was approved and would take 7 business days. That time went and I called again. No trucking company was assigned (should have been 2 weeks ago) so the lady on Tuesday assigned one. This morning I called and was told no unit was available from that company and another would be chosen. What a JOKE Samsung is. I will never buy Samsung again! This has been a nightmare. I'll go back to ABT who has superb service. Absolute Horrible service here, would not recommend to my enemies.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung- 4.5 Cu ft washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this washer is amazing. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Expereince

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was flawless. was easy, quick. Features as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen buttons. Push gently. Wash in cold water and smaller loads take shorter period to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well clothing comes out clean and smells fresh. It has easy settings. I realky like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bruce Frangione

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product and the service that best buy has provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a very good washing machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product recommended. Thank you, it is a store that serves you like family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and good services. I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got new washing machine, works great, no leaks! (I didn't realize how much accommodation I've been doing). Delivery was smooth and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving this washer so far. It’s my first time ever purchasing a washer and I decided to go with the front loader. Remember to leave the door and detergent holder open to avoid mold. Also was recommended to not use pods unless you’re washing with hot water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No stress

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy and worth it. Great delivery team, shopping online was easy and straightforward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years and still going strong Hope will last another 2 at least Good brand - highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality producr

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years and still going strong Hope will last another 2 at least Good brand - highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the set for 18m now. they work very well and feel I paid a fair price for the Samsung brand. Will recommend to anyone , anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4.5 Cu ft, high Efficiency Stackable Load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems so far, and I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer and dryer immediately I went in the store Samsung is a very good brand and the price was not that bad

    I would recommend this to a friend