Customer Ratings & Reviews
- Model:
- DVG45T6020W/A3
- SKU:
- 6420196
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
one of best product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good i love my new dryer. This is the first time i bought any washer/dryer combo and its amazing
I would recommend this to a friend - Pros mentioned:Overall performance
So far excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good i love my new dryer. This is the first time i bought any washer/dryer combo and its amazing
I would recommend this to a friend - Pros mentioned:Overall performance
Good washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase works exactly as expected.
I would recommend this to a friend Do not buy - shakes like crazy during spin cycle.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last Samsung washing machine lasted almost 12 years so I thought going with Samsung for a replacement was a no-brainer. Sadly I was mistaken and will never purchase a Samsung product again. The machine cleans the clothing fine, but it shakes so violently during the spin cycle that anything on top of the machine falls off, and the spin cycle is extremely loud. Samsung has sent three technicians from two companies to investigate why the machine is doing this. Technician #1 said there was no error code, so therefore no problem, but he agreed my machine was shaking worse than he'd seen. Technician #2 wanted to replace the shock absorbers, but said I was out of warranty so it would cost nearly $500 (I'm not out of warranty, Samsung opened the repair ticket incorrectly). Technician #3 acknowledged that I was under warranty but saw no problem with my machine. Interesting that a problem is discovered when it's believed I'm paying out of pocket. Samsung's answer is "don't put anything on top of your washing machine." Needless to say, I hate this machine and Samsung's customer service is awful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we thank you for your review and we are sorry to hear of the concerns you’re having with your appliance. We’d like to follow up with you regarding your concerns. Please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144129256) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Overall performance
Awesome washer for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, couldnt be better with the quality and how this works. pretty much straight forward operation
I would recommend this to a friend - Pros mentioned:Noise level
Love this washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a very highly quality washer. It’s very quiet and doesn’t really vibrate. It cleans the clothes very well
I would recommend this to a friend - Pros mentioned:Overall performance
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice product works great we will be back to buy the matching washer
I would recommend this to a friend - Pros mentioned:Ease of use
Super
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, fast ciclos. Economic in water and electric
I would recommend this to a friend - Pros mentioned:Noise level
doesn't dry clothes completely on normal setting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old Maytag would shut off when the clothes were completely dry. this new Samsung shuts off before the clothes are completely dry.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Washer lover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Samsung washer it’s easy and simple to use and gets the job done.
I would recommend this to a friend - Pros mentioned:Noise level
Pleased with purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer... quiet and effective. I am pleased with this purchase.
I would recommend this to a friend - Pros mentioned:Noise level
Washing the dog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes very good and quiet. Bought these units back in November and I cant imagine using anything else.
I would recommend this to a friend Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered ontime and with no problems at all. The dryer works great
I would recommend this to a friend- Pros mentioned:Noise level
First timer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time ordering a Samsung Washer. So happy I did. It's very quiet and operates fantastic
I would recommend this to a friend Broke Twice in Less Than a Year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this dryer. When we got our dryer delivered it would start but it would not get warm/hot at all. We called best buy and they sent a technician out to fix it. He said we would need a new dryer, which is what I wanted, so they came out and replaced our dryer with a new one of the same model. Then fast forward about 8 months and now the belt in it is broken so we have to get a new belt. Luckily these things have happened under the warranty period so I have not had to pay for any repairs, but overall I would definitely NOT recommend this dryer to anyone. Other that the issues I have had with it, it has been a good dryer to me but breaking twice in less that a year is absurd to me. The repair services have been easy to do and it has not been a hassle, but just do not care for this dryer personally.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jade,
We understand your disappointment with not having the best experience with your dryer. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your dryer.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151254954) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Overall performance
First time using Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel as if this machine was a extraordinary buy. And checking prices all around I found that Best Buy was the least expensive.
I would recommend this to a friend Great washer.Dont need anything else.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price.Looks good and washes good.If you dont want to waste to much this the washer to buy.So far Im happy with it.
I would recommend this to a friend- Pros mentioned:Noise level
New Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it delivered, Hooked it up. And it's been working great ever since. Haven't had it a month yet.
I would recommend this to a friend - Pros mentioned:Overall performance
We Love our New Samsung Washer!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love our New Samsung Washer!!! It does everything that it should do!!!
I would recommend this to a friend - Cons mentioned:Smell
Not that great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will say this it’s seems to get clothes washed. A few things I’m not liking this is a very loud washer machine everyone in the house knows when it is running. The second thing I’m not like at all is water that is left after the cycle on the glass door. You have to leave the door open so it can dry. I hate returning stuff but I’m going to have to because I’ve had the washer for 2 weeks and it already has a mildew smell.
No, I would not recommend this to a friend