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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6586 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 6,586 reviews
  • Cons mentioned:
    Drying performance

    Rated 3 out of 5 stars

    Same model # but not same machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I copied the model numbers off my old dryer's manual to order the new one. Was disappointed that it was not the same. The new one did not have steam settings and the door coloring was different and doesn't match my newer washing machine. Hard to see dial settings in the images on the website. I am finding this doesn't dry items as well as my one that used steam did.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MicheC, I would like to congratulate you on your new Samsung Dryer and appreciate your review. I would like to make sure you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      We are here if you need any help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144006949. We thank you for choosing to be a part of our Samsung community. ^Brad Samsung

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washing machine at an amazing price!! So happy I purchased it. Quick and professional setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase, eco sensors make the washing and drying time cut in half. The set has a cold slick look to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer easy to use. I dry's the cloths fast and perm a press come out with no wrinkles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry nice purchase! A little smaller than I would like but function is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything advertised works well and I’m very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for washing my clothes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely washes my clothes well, I don’t really use the fancier settings so this one works out great for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung - Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great overall machine. This is our second purchase of a Samsung machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, very fast, easy to set up a load, loved the easy loading to the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dryer. Easy to use. Love all the different settings and even better, it looks great. Very sleak.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new dryer, easy to use and dries clothes much faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung Washer. Plays a little tune when cycle is complete. Recommend getting the Pedestal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but we had to buy it to replace our other Samsung washer that died too soon. So not be getting any other Samsung appliances.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you for sharing your honest review of our washer. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great especially large loads. Best purchases made even though it wasn’t the right color I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet but very good. I love the chimes it rotates through that tell you when your clothes are washed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service from best buy I would recommend it to a friend best buy always within everyone's reach

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Smooth wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works silently smoothly peacefully Great wash hassle free and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best dryer I’ve ever owned honestly and I’m glad I made the purchase I recommend this to everybody

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Perfect choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Several options and functions regarding load size and type of articles. Does a great job washing and has reminder tone for when load is finished. Sleek and modern look and quiet. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful addition to my laundry day routine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally have the dryer that matches my washing machine. It takes the load and dries efficiently. Clothes do not come out wrinkled or in knots. VERY HAPPY.

    I would recommend this to a friend