Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 6547 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 6,547 reviews
  • Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older model and wanted to keep it close to what I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Machine good; Delivery terrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is ok. Don’t like that you can adjust the heat when on normal dry setting. Delivery and working with Best Buy was not an experience I wish to repeat. I will not purchase an appliance again from them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with our Samsung stacking dryer easy to use real space saver

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    nice

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. I love it. It handles everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    nice

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. I love it. It handles everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, is easy to managed and save electricity, we simple love it definitely recommend to buying

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Music Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Front Loading Washer. Easy to operate and plays music when it's done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Does not make noise. Great quality for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet running. Lint guard is easy to use. Hard to reach items sitting in the back of the drum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is working great, and the best buy guys set it up in about 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great, just wished installation would hsve included changing yo door to other sude to open

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dryer has a setting to prevent wrinkles!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has a setting to prevent wrinkles! It is a great time saver! It's also very quiet. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Front Load Washing Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer is easy to operate and it does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Samsung - 7.5 Cu. Ft. Stackable Electric Dryer wit

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase, the dryer works as it should.

    I would recommend this to a friend
  • Cons mentioned:
    Lint trap

    Rated 2 out of 5 stars

    Ehh not all impressed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get a new dryer since our old samsung finally just stopped working. I got another one kinda like the samsung we had and honestly, i wish i would of gotten another brand. I have only had it a month and it is starting to get loud and has a knocking noise while its running. And lint and particles get collected inside the clear door for some reason and lint collects around the cushions that are around the door so when i open the door the extra lint falls to the floor and i have to clean up the cushion around the door.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are dedicated to improving the efficiency of your dryer, RayanneS. Allow us to take care of this.

      Please refer to the resources below to address your dryer's loud knocking noise and lint concerns. Click the links and hyperlinks and watch the instructional video for tips. 

      Samsung dryer is noisy (please choose the best that describes the sound that you are hearing):
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      Please refer to page 46 of the dryer's user manual to help you with your lint concerns (see lint on clothes):
      https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147089820, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geat product. Fairly quiet, washes very well, has settings for almost any load.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Cleans awesome and is quiet. Installers were great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Good dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryerworks great, the finish load song is a bit too long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer dries gently and a lot of options to use it. High quality and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    smooth and quiet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very smooth running and quiet. this sits just off my kitchen and I barely hear it running.

    I would recommend this to a friend