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Customer reviews

Rating 4.6 out of 5 stars with 6550 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 6,550 reviews
  • Rated 5 out of 5 stars

    Front loaders 4 EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung front loading washer & dryer. I just WISH I got the dryer with a STEAM feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Amana washer and dryer prior to. This dryer is way more effective, the only down fall is when I’m drying my king comforter I have to stop it mid cycle. You have to unfold the comforters to get them completely dry, or else you have wet spots. Other than that it seems to be holding up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shaky, wobbly, violent efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer itself is very efficient. Almost leaves clothes dry when it's done spinning. However, it spins so fast that any imbalance causes the machine to shake... which vibrates the entire house. The song it plays at the end is LONG... good thing it's cheerful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Very satisfied with my purchase..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product ,i just don't really understand why it wants to know how dry i want it to get. I want it all of the way dry. That is a weird setting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good. I have not had any problems with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Smsng

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very quiet, quick dry and I'm glad I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great washing machine I will buy it again thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine at this price point Easy to use Looks nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Has alot of options for different cycles for my clothes versus my husband's clothes whos are very very dirty. Quite when runs definitely want to make sure the washer is level or it will get crazy when it spends. Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job it’s has an issue where the timer won’t count down and it keeps rinsing then I have to unplug it and start over it’s more of a hassle to return

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working washing machine in your home, MiguelF. Let's get this taken care of.

      Please refer to the resources below to rectify your washer's concerns. Please click the link and the hyperlinks for tips.

      Samsung washing machine spins poorly (If the problem persists, click "NO" for more help):
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149892123, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Loving this dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous electric dryer was 12 years old. It is amazing how much more energy efficient this Samsung is! I thought my previous one was energy efficient, and it was right up at the top when purchased. My Samsung dries in half the time. So when my 12 year old washer gives up, a Samsung I will buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick dry time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a new house and the appliances were in rough shape. I replaced both the washer and dryer. I saw the reviews and it was on sale at the time of purchase. Very good dryer that dries quickly. Still figuring out some of the functions, but I can tell this dryer will last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Deal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Easy to use. Perfect fit. Easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient with high capacity!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes come out clean. The machine has a high capacity, which is nice for blankets and beddings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product, easy to use tool. I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer 4.5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is packed with utility. It has excellent load capacity and all the bells and whistles, minus the steam function, which I specifically didn't need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems to take longer to dry loads than my old one...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Melissa,

      We know how important it is to have a reliable appliance at home. Let us help you with your dryer.

      Here is a link to the user manual; kindly go to page 47 for troubleshooting steps to help you with the issue of your dryer.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1151257233) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this product bought my son one too wouldn’t have asked for a better gift for him

    I would recommend this to a friend