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Customer reviews

Rating 4.6 out of 5 stars with 6550 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 6,550 reviews
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't give a 5 due to not being able to control the rinse water temperature. Still learning on the cycles. So far, this machine will work for doing laundry. Only 2 people in our house so don't use for large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Product Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer now, but when it was first deliver it was damaged and leaking, but the second set came back freak and working fine with a nice look aswell

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries clothes well. Easy to to use. Has large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great model. very intuitive interface. works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just arrived today! Have not stacked them and I guess we didn't request them to stack them. We have had Samsung brand for years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good washer for beginners. Works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The buttons are a little hard to push but hopefully that will get easier with time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Delivery Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and Installation went very smooth . All the guys were very professional and also took the time to show me how each washer and dryer worked .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Unofrtunately, Not Open Boxed Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, poor open boxed description. Had a decent dent on the top. Based on the descriptions of Excellent to Satisfactory was minor to moderate cosmetic issues. As for how it has been working, it is fantastic.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Reference Ticket Number: 1144656354

      ^Camille Samsung

  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Horrible Spin

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer April 2021. There are enough issues and things I don’t like about this machine, that I’ll be replacing it soon. The spin cycles leave our clothes much wetter than our previous machine even on the high speed. When the spin cycle begins, the tub wobbles which makes us concerned, but it doesn’t move around on the floor, and improves once it gets going. We’ve investigated the machine including performing the self-calibrating cycle. It cleans fine, but perhaps that’s the detergent. There are some chimes you can remove, and some you CANNOT. We prefer NO chimes/alarms. I made the mistake of buying Stackables (but didn’t stack them) and every time we lean over them to reach some upper cabinets, we accidently turn off the washer mid-cycle and it won’t pick up where it left off. Lastly, the machine has a CLEAN THE WASHER cycle that appears every 40 cycles. This feature takes almost 4 HOURS to complete using hot water and high agitation. Your warranty will probably be void if you don’t do this. Then, my fault for choosing the 4.5 cubic size over a 5 cubic size – my King sheet set (high quality sheets) seems to be too large of a load, so I find myself washing the 4 King pillowcases in a second load.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Scorpion,

      Thank you for bringing this to our attention. We understand how inconvenient it is to have a Samsung washer that has spin cycles that leave your clothes much wetter, some chimes that you cannot remove, and a cycle that takes a long to finish. We apologize for the inconvenience. It's not the experience we want you to have. We're here to help.

      For load that is wet at the end of the cycle, you may refer to the link below for the user manual containing some issues with the Samsung washer and their troubleshooting guide. See pages 48-53.
      https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf

      I've also included a helpful link for additional troubleshooting steps, which can help fix the noise issue.
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      For other concerns, do not hesitate to reach out via our Support Channels below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144200514

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Dries well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as many options as other models but dries well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash washin

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints with this washing machine whatsoever, I've seen people complain about spin cycle sounding like a jet engine, but I would suggest they don't have it leveled out. My washing machine is leveled and on spin cycle if I am inside another room I can't hear it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washer and dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tech and perfect washes every time. Wife’s a nurse and we coupled it with steam tech and it’s awesome for sanitizing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works fine, sometimes the auto stop feature can get annoying as the washer stops early even after youve set it to run a little longer but the clothes are still damp. Overall just good especially on a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Basic Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned our Samsung (model DVE45T6000W) for over a month. I do like all the optional modes, but have mostly used it for pretty basic drying jobs. It has does a good job at everything we have had it do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. I have no issues. the chime music that sounds when its done is so much more pleasant than the buzzer sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome washer. The only thing I don't like is that it's really loud. The 20 min wash is great. Clothes come out cleaner and nicer then the washer I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost like my last, but updated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a 15 year old version of this washer. So far it has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer!! Washing great, love the front load for both washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really glad i choose this item at best buy they really care about their customers and good quality items.

    I would recommend this to a friend