Customer Ratings & Reviews

So far so good. I replaced an old Whirlpool washer that lasted about 13 years. I like that there is a timer and that you can see the clothes in the washer. It's been great so far. No rattling like the old washer. I like that no agitator so it holds a larger load.

Easy to use and plays a jaunty tune! Two thumbs up!

Our first Samsung washer and we highly recommended. Very smooth and easy operation. The entire experience with Best Buy deserves not 5 6 stars!

Would have been a five star but there was a horrible mixup with the delivery address at the beginning. It was delivered to my father's address instead of mine. I even called the day before to fix the problem but it still occurred. But, when it was correctly delivered the next week, everything was wonderful.

after our top load WM stopped working, we got the front loader and its saving us a lot. time, energy, less water usage. great buy

The first unit I purchased back in 2023 began having computer issues within 6 months (drum sensor fault with no heat) - I was finally quoted a repair cost nearly in line with the dryer, so I purchased this one to replace it in April 2025. 4 months to the day, the drum made a noize and stopped after loading a medium size load. No error codes, but no heat and no drum rotation. Samsung referred me to the only repair center in Eastern Massachusetts that they partner with, and my date was pushed out on the morning of the appointment. When I looked up the center, they had two years of terrible reviews due to no-shows. I contacted them, was hung up on, called back, and was rudely told to "take it or leave it" with the new appointment - 10 days out. I cancelled and contacted Samsung, who told me they had no other options for repair. I'm in-warranty and looking at paying for a service repair - never again, Samsung.

Dryer works well and is very reasonably priced....

We replaced our aging drying with this Samsung model that matches our current washer. So far it has been great and seems to dry everything in less than an hour.

This Samsung moisture sensor dryer has an amazing detection of moisture. It completed the dryness of all forty clothes inside the compartment and has enough room for this quantity.

I love this dryer. It wasn't the first one I chose but I was desperate for a dryer. They had this one in stock and I have to say I really love it. I am pleasantly surprised as this was not the manufacturer and settings I had first chosen.

Our old dry just stopped working had to buy a new one. Up to now we are very happy with the service this dryer has given us

Very Good service Zzzzzzzzzzzzzzzzzzxxxxxxxxssssss

This dryer is great! I am happy with how quickly the dryer dries my clothes. I LOVE all the different drying cycles it offers. Sanitize is awesome for cleaning pillows and my kids' stuffed animals. I can already tell I will love this dryer!

Love it! super quiet and fast! I am so glad I found this option!

I had 2 machines replaced and this is the 3rd one so hopefully this will be the last machine. Definitely getting a warranty!

I thought this washer would be a down grade to the one I had. It is actually just as good as my previous washer that I payed twice as much for. It works hard for my entire family everyday without noise or problems.

Washer is working great so far. It takes much less time to wash a load compared to our previous washer. We did have an issue with installers where instructions said they would level the machine & I had to remind them & have my level handy to check as they adjusted the legs.

Love it, i am still learning to use it. Best buy wa fast and knowledgeable.

Stacked washer rattles like Hell in spin cycle. Repair man came and it still rattles. Other than that, gotta dry the water off seal when your done washing or the seal will mildew and mold then start stinking.

This purchase replaced our ten year old version of the same dryer. Needless to say, they hold their value. Great price for a great product.