Customer Ratings & Reviews
- Model:
- DVG45T6020W/A3
- SKU:
- 6420196
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry highly, praising its performance, quiet operation, and ease of use. Many appreciate the dryer's capacity and drying speed, along with its sleek design. However, some users find the lint trap difficult to clean, and others have reported challenges with installation or the spin cycle. A few minor concerns were also raised regarding the dryer door.
This summary was generated by AI based on customer reviews.
Could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensor makes dryer go off to early and if you restart it just keeps going off not good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your Samsung Dryer not drying your clothes. I have some helpful information to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
adjustable legs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.adjustable legs do not lock, normal vibrations from using cause legs to need adjusting (BEWARE)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi jeff,
Thank you for sharing your experience with us.
And we do apologize for not meeting your expectations about our Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White
To understand more about the product and its features
Here's the product Product Manual for your reference
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf
For further inquiries you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung.
Reference number:1144418050
^Ross
- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost makes doing laundry fun. Great set. I love it.
I would recommend this to a friend Basic front load washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you just need to wash, this is it. Basic. Very noisy, nothing special. I ended up returning
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you giving us a review about the Samsung washer. We apologize for the inconvenience since the washer is noisy. I understand that this experience is not ideal.
To help you with this, I will provide you with a link that indicates an article if the Samsung washing machine is noisy.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001985/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/WF45T6000AW/A5.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864.
Ticket number: 1144473857
^Rainly
poor timing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.how do you expect people to give you a good evaluation of a product when they've just gotten it. this is neither fair to the customer, nor anyone reading a review. don't ask for a review right after buying and maybe i'd have a better review.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should but sometimes doesn’t dry completely.
I would recommend this to a friend - Pros mentioned:Ease of use
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. So easy to use. Our clothes are dry so fast.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent efficiency, looks great and does the job.
I would recommend this to a friend - Pros mentioned:Overall performance
dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer worked perfectly, I'm so very happy with it.
I would recommend this to a friend read manual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.too big for space, door open wrong side for senior use
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi COCO!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. I sincerely apologize for the inconvenience if the unit is too big in your space and on the wrong side for the door on your Samsung Washer. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link about "Install a Samsung Washing Machine in your Home": https://www.samsung.com/us/support/answer/ANS00051342/.
You may also refer to the user manual about "Step-by-Step Installation" on pages 21-25: https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144624740
Have a great day.
Melardo
- Pros mentioned:Drying performance
Babs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great price drying ability also great
I would recommend this to a friend - Pros mentioned:Overall performance
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no complaints my tenants are very happy
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent Product,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product, easy to install and easy to use
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid appliance, easy to set up, durable and looks nice
I would recommend this to a friendBrand response from Samsung
Posted .Hey there Laban! That is fantastic to hear! Everyone wants his or her appliances to look good and to be easy to use. I am glad you found that with this dryer. Thank you for choosing Samsung. ^Shay
- Pros mentioned:Capacity
Love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super product and I highly recommend for big loads.
I would recommend this to a friend So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent so far. Quite big/deep. Does what its expected to do
I would recommend this to a friend- Pros mentioned:Overall performance
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer, exactly what I was hoping for! Woo!
I would recommend this to a friend - Pros mentioned:Overall performance
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine and it’s pair. They’re amazing!
I would recommend this to a friend Horrible purchas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible purchase. Takes 3-4 hours to dry a load of clothes. Do not buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .DanielleG, we understand the disappointment of dealing with a dryer that takes too long to dry clothes. Let us help
Here is a guide to help you troubleshoot if your dryer takes too long to dry your laundry. Please click on the embedded word.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150463192) to help our team pull up your information.
Have a great day.
^Camille
bad review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really bad experience with instalation. 3 months and nothing working here! we always have different excuses and it's never because of any limitation on my part
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RafaelS,
We want to inquire more about what occurred with the washer and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica