Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 6550 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 6,550 reviews
  • Rated 4 out of 5 stars

    Works great but too many options

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works great> However, there are so many choices and buttons to set up for a dryer. Glad I bought this one though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Stackable Washer at a Great Price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer looks and works great! It was an amazing update to our previous washer. Only negative is I've noticed that some of the letting and the power symbol are starting to come off after only a few months of usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, would recommend, works well, easy install and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances for the adu

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for adu / guest home I am so happy at the looks of it and it's got great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It uses less electricity that my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drywr is great, I was nor rheilled about getting a front loader but it washes well. I love ut.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty and big inside and easy controls. Its a gas dryer and dried the clothes pretty fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well and washes very throughly! Definitely a great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick dry

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is quiet, fast & efficient. I jave it stacked but not with flimsy brackets. Only 4 stars because lint basket is hard to open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well although waist bands are still a little damp if using the auto sensor cycle. If I am washing a lot of sweatpants, I just run it for another 20 minutes to make sure everything dries all the way through.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine except for when it stopped for a few days (after only a few months of use) and had to remove accumulated water from a valve in the bottom left corner. I think this happens to all front loaders. Never had to do any such thing for my old top load washer in all the years I had it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Moji H,

      We know the convenience of having a reliable washer in our home. Allow us to help you.

      Please consider checking the link below for the steps if your Samsung washing machine stops working or spinning. Kindly watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147415799, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Excelent purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Excelent option to buy for your home and comodity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was hoping for a better deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been excellent. I tried open box at first and unit can badly damaged and made so much noise I though neighbors would eventually call the police. $250 more I got a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is great due to the many settings. The only thing we haven’t figured out how to do is to turn off the reminder bell that will ding until you take the clothes out of the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. Ordered online. FAST AND EASY pickup. Will order from Best Buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Have no issue at all. Most of all the buttons are touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine just need to be taller.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement dryer and this was the perfect fit. However, it is on top of the washer and is a bit high to reach the buttons, something you should consider. I am 5'3 and it is difficult to reach the higher buttons on this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! Recommended 100%, extremely quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great replacement for my older Samsung washer! Costumer service was excellent as well. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been working great and the delivery was smooth and quick! The delivery people stayed to run a test load and made sure that hook ups were correct.

    I would recommend this to a friend