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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 4863 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry highly, praising its performance, quiet operation, and ease of use. Many appreciate the dryer's capacity and drying speed, along with its sleek design. However, some users find the lint trap difficult to clean, and others have reported challenges with installation or the spin cycle. A few minor concerns were also raised regarding the dryer door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 4,863 reviews
  • Rated 2 out of 5 stars

    Not a buy if can get something els

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a buy by the time i realized it 14 days was up. Not sure it put out enough water or not. Worry if laundry is clean or not.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand that an excellent working washer plays a massive part in cleaning our laundry. Let us help you maximize the capacity of your washer.

      I have shared a link below for the steps that can help you with the cleaning performance of your washer. Please watch the video and click on all the embedded words inside each article.

      The washing machine does not fill enough water.
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water

      Clothes are not clean after washing in the Samsung washing machine.
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146821598, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was delivered in 1/2022. It worked great until a few months ago when it started vibrating violently. This has been used by a household size of 2 adults, so it hasn't been used excessively. I'm now shopping for a new washer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AWFUL CHEAP WASHER

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally purchased this washer machine thinking it was a great deal and a year and a half later it’s sounding like a car crash when it spins. Samsung says its out of warranty but obviously they know it has faulty parts. I barely Wash anything and I’ve never even seen a washer machine do this after less than 2 years of use. DO NOT RECCOMEND. Samsung IS HORRIBLE

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We are happy to receive your review.

      Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.

      You can check the model's user manual link about excessive vibration or making noise on page 50.
      https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf

      You can also check the nearest sound that you hear to determine the correct troubleshooting guide to perform on the link below.

      Samsung washing machine is noisy.
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Also, you can check the right cycle, settings, and features on the link below.
      https://www.samsung.com/us/support/answer/ANS00061937/

      The best laundry load size for your Samsung washing machine and dryer.
      https://www.samsung.com/us/support/answer/ANS00080262

      If you have inquiries and need further assistance in the future, you may contact us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145657334, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this washer the first day I used the washer started jumping it felt like it was going to brake off I tried again the same happened now I’m scared to try again I have called Best Buy to come and check out because it is new I just got it 3 days ago if it doesn’t work I will be replacing with a different washer

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We know how it feels to deal with a shaking washer. Let us help.

      To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016

      We have also provided the user manual for your model. See page 50 for other actions when the washer vibrates excessively.
      https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Son in law now does the laundry!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer dryer combo. Gave to my daughter as a house warming gift and my son in law has been washing cloths ever since. He loves the simplicity. Has assigned different sounds for different cycles and has activated the wifi

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsungstackables, I am glad to hear you chose a Samsung Dryer for your daughter. I am so glad she loved the unit. We thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a house with my girlfriend and we were able to finally get a washer. I love Samsung TVs, so I thought I’d try their washers. We love it so far. Uses less detergent and water, so that is an added bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Above average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above average. The 5 spin settings are intense, when it is on the highest level spinning it actually affects the entire room, hard to explain but it can vibrate the room. With that, our clothes come out almost dry.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be only lower cost front load option. Replacing unit at my rental that broke just after 2 yrs. I assume there was heavy usage but less than 2.5 yrs to a failure is ridiculous. Pains me to have to buy the same unit but tight fit requires it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we definitely understand how important it is to have your washing machine working as designed and would be just as frustrated. We value your time, and we appreciate your honesty in your review. We would like to look into any concerns you have with your appliance. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144042779) and it will help our team pull up your information. We look forward to hearing from you. ^Shay Samsung

  • Rated 3 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unable to provide a review..item was just purchased

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there review., I would like to congratulate you on your new Samsung Washer and really appreciate you pausing your day to share your feedback. We are excited for you and your new machine and welcome you to our family. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine, the appliance looks super modern and always washes our clothes without issue. Plus it plays a song at the end that will last about 15 seconds to make sure you know the load is done washing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the washer 26 months ago. Now I have to replace it. Repairman said it most likely was faulty from the beginning.a tube got loose started leaking and resulted in cutting and putting holes in another tube and drum seal.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Melinda P,

      We know that having a good-working washer plays a massive part in cleaning our laundry. Let us extend our help.

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147425469, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Great washer for large loads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large tub will accommodate king size sheet set, comforter, and matress pad in the same load. 5 temperature settings and 5 soil level settings is quite an improvement over the machine we replaced.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer sucks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for three weeks and belt popped off had to have someone come out and fix went a week with no dryer! Sent back! Never again!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ShannonW, thank you for choosing Samsung for your dryer needs. We are saddened to hear you returned the dryer because the belt was broken. We look forward to working with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 3 out of 5 stars

    Platinum duo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had quieter machines but man the matching set of these is gorgeous and an absolute steal at the price! Can’t go wrong with these! Just make sure you buy the matching protection plan!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there eb0125, congratulations on picking a Samsung Dryer that you love. Thank you for taking the time out of your day to share your feedback with us. We are so glad you are a part of our Samsung family. ^Brad Samsung

  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty disappointed in the quality of this dryer , No matter what setting I put it on it takes forever for clothes to dry .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Gram, we know the convenience of having a working dryer at home. We are here to help.

      Here's a link to help you diagnose why your dryer is taking longer than usual to dry your clothes. Please click on the embedded word and watch the video included.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146663862) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung 7.5 platinum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Got it on black friday month? And they honored the lower matching rate and i had to do nothing! So many settings, all so quiet! Highly recommend the riser (50% off) if not, your doing laundry in your knees!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scratches2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratches from delivery all on top. Terrible but works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very nice a must have. will purchase another my wash room was a bit small to have them both side by side. the delivery was superb along with the hook up. about to repurchase again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never could get balanced.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to trade in this front loader for a top end loader. I dont know if is the product or just the front end loading design but this washer was leveled and still jumped around my laundry room. Everything I tried to do to level the washer did not work. Ordered and replaced with a top end loading washer, its great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, DavidH,

      Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product, and we would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Good dryer for not going too crazy on the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working good so far. The only thing I do not like so far is that I have another Samsung washing machine and the doors open on the opposite sides. I wish Samsung made its doors only open one way.

    I would recommend this to a friend