Customer Ratings & Reviews
- Model:
- DVG45T6020W/A3
- SKU:
- 6420196
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry highly, praising its performance, quiet operation, and ease of use. Many appreciate the dryer's capacity and drying speed, along with its sleek design. However, some users find the lint trap difficult to clean, and others have reported challenges with installation or the spin cycle. A few minor concerns were also raised regarding the dryer door.
This summary was generated by AI based on customer reviews.
Excellent washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only is this washer easy on the eyes but it definitely washes my clothes! No complaints here :)
I would recommend this to a friendDrain pump went out after two years of use.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drain pump went out after two years of use. Would not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your washer.
Here is a link for troubleshooting steps for your washer that is not draining; kindly watch the video and click the embedded words.
Samsung washing machine does not drain.
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147940605) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Love this dryer I bought it has a set with the was
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer I bought it has a set with the washer and it’s the best thing I’ve ever done
I would recommend this to a friendSamsung isn't what it used to be.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second and last Samsung dryer we will buy or any Samsung product. This dryer stopped working in less than a year as did our last one. While it was repaired at no charge it took a week for Samsung to get a repairman to our home.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you, fxrs, for sharing your experience. We're very glad that you were able to get your dryer back to working as it should. We also appreciate your patience with the unusually long wait time. ^Jecca
- Pros mentioned:Overall performance
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet. Will update the review once installed
I would recommend this to a friendBrand response from Samsung
Posted .Hi NevenaK,
Congratulations on your new purchase with the washer.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145209691), which will help our team pull up your information.
Have a great day.
Melardo
Great purchase!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer has been a huge upgrade for me. I love that it is stackable with my washer.
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking unit. I purchased this for a rental unit and have no concerns so far
I would recommend this to a friendLove!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my Samsung dryer! I love it’s sleek look and the settings it offers.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this washer. Like the settings/options. Previously had an LG.
I would recommend this to a friendSamsung appliances.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great deal for my daughters house. They are quite and do a good job.
I would recommend this to a friendSamsung seems to be improving appliance quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice! Everyone is happier now, replacing old model. Samsung seems to be improving quality.
I would recommend this to a friendWasher and Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.washer and dryer work great and best buy was quick and easy wirh delivery
I would recommend this to a friendSamsung Gas Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone sales team was willing to work with me to find a price I was able to afford! Thank You
I would recommend this to a friendIF YOU PURCHASE ENSURE YOU GET GEEKSQUAD INSURANCE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 3 months of purchase! Gets stuck in a cycle and remains locked. Kicking myself for not spending the extra $ for the geek squad insurance as I know this would not be an issue if I had.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to ensure that your washing machine operates at its optimal performance, DeysiV. Let us help you.
If your washer is stuck in a cycle and remains locked, here are some steps to fix the issue. Please click the links and hyperlinks and watch the instructional video for tips.
Samsung washing machine won't spin or won't stop spinning (see steps 1, 2, 3, and 5):
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Samsung washer door is locked:
https://www.samsung.com/us/support/troubleshooting/TSG01001983/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147005410, to help our team pull up your information when you message us.
Have a great day.
-John
washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked as designed, clothes get wet then machine spins around and then ready for dryer
I would recommend this to a friendWorth the money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. I love that it cleans itself. I love the quick wash option.
I would recommend this to a friendPoor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works fine in the beginning but stopped working after a year
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Getting the best value for your money is one of our priorities. We're here to help you check why your washer has no power.
Whether your washer will not turn on or turns off by itself, stops unexpectedly, or won't turn off, it's likely due to an issue with the washing machine's power cord or its electrical connection to your home's power grid. Please check this link for details.
Samsung washing machine power issues
https://www.samsung.com/us/support/troubleshooting/TSG01203022/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145475503) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Great dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is awesome! It senses when the load isn't dry and doesn't go over time! I love it!
I would recommend this to a friendGood washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good clothes washer, we did not stack with the dryer but looked east
I would recommend this to a friend- Cons mentioned:Spin cycle
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t have good options to spin alone and also capacity is not Good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for bringing this to our attention. We appreciate you informing us of your feedback about this Samsung washer. We apologize for the inconvenience these issues may have caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to the user manual to learn more about operating your Samsung washer. See pages 31-39. You may also check page 57 for its specification for reference.
https://downloadcenter.samsung.com/content/UM/202207/20220701135830308/WF6000T_UM_DC68-04006H-02_EN_MES_R.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144752430
Thank you, and stay safe!
-Angelica