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Customer reviews

Rating 4.6 out of 5 stars with 6550 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 6,550 reviews
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great set i can wash so much. Makes landery go faster

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    machine looks great, only complaint is the spin cycle is very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love so quiet and easy to use very efficient Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giant dryer that drys out clothes much more quickly than our old dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean clothes Clean looking machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer BIG! Makes some weird noise when first starting the load of laundry Otherwise quiet compared to old machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit so far glad to have something that actually works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set good price and we had great customer service at the mall of nh location!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JefferyD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right. Salesperson, Stanley, was very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been skeptical about using Samsung washer and dryer but so far I am in love with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Nice machine. Bedt buy gave a good deal as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words can't explain how I love this product. I will never go back to top load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked well and accounted for all the mistakes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a champ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this Samsung for my wife was one of the best choices iv made.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer but had overflow issue within the first year. It was fixed under warranty

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jean,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    The best dryer available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer I have ever used. It makes laundry an easy job. Almost all our clothes come out without wrinkles and the towels are so fluffy. It's simply the best.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paid for a new dryer. They sent me a used one.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my dryer today 12/08/2021. The delivery man did not know that we were expecting a dryer to be delivered. He tried to bring us a refrigerator. After the dryer was installed by the delivery man, i decided to take a look. All of the stuckers and manuals were on the dryer. I checked the filter and noticed a piece was scratched. I thought that this is something that happens if the dryer is used. Clearly it wasn't right? We paid a lot of money for a BRAND NEW Dryer right? Wrong! I did one load of laundry with this dryer. When I took my clothes out and began folding them, i quickly noticed that they were COVERED in what could only be white pubic hair! I looked inside my dryer in every crack and crevice and that is when i saw it. Thousands of these hairs both white and black tucked behind the felt inside the dryer! I do not have anyone in my home that has white pubic hair or is even old enough to have white pubic hair. My children are very little and i am in my 20's. I am absolutely disgisted. My clothes were covered in these hairs. It looked like someone climbed in this dryer to shave their area. I am calling best buy tomorrow. Im so upset. I paid top dollar for this machine and they bring me one that was clearly used and was not even cleaned prior.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal for the price. Super easy to use and tank is big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product with great versatility. Simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer it has very good settings an washes very well an quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sensor dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer, my only complaint is with the sensor dry technology. Some of my smaller loads of clothes, a few times already, have come out not dry enough.

    I would recommend this to a friend