Customer Ratings & Reviews
- Model:
- DVG45T6020W/A3
- SKU:
- 6420196
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Samsung washing machine, great product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Samsung washer and dryer. They are so nice. They have numerous features and settings. You can even delay up to 24 hours if desired. It also cleans itself! Highly recommend!
I would recommend this to a friend2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Very excellent and works very well, no annoying sound
I would recommend this to a friendNew Gas Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I had this when I lived in my unit. But tenants say it’s good and efficient so glad it’s a good product.
I would recommend this to a friendQuite, clean, and efficient.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs quite good. I had to removed the shipping bolts before use because if you experience shaking, may be those bolts still on the machine.
I would recommend this to a friendNot dependable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer broke within 3 months. Had to call Samsung because BB extended warranty was not yet in effect. Service came within in a few days but was unable to repair. The recommended replacing the unit. We said ok. So we have been waiting for 3 weeks and still no washer. The Rep told me this morning that the time frame was 21 business days! Why did they not tell me that before? One rep 2 weeks ago called me every day for 4 days to only tell me it was approved and would take 7 business days. That time went and I called again. No trucking company was assigned (should have been 2 weeks ago) so the lady on Tuesday assigned one. This morning I called and was told no unit was available from that company and another would be chosen. What a JOKE Samsung is. I will never buy Samsung again! This has been a nightmare. I'll go back to ABT who has superb service. Absolute Horrible service here, would not recommend to my enemies.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MartinaH, we understand your frustration about not receiving the replacement washer. We want to speak directly to update you on when you will receive your replacement washer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148755364) to help our team pull up your information.
Have a great day.
^Camille
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the dryer with one caveat. When drying large items such as blankets it keeps rolling them into a ball so you have to intermittently take it out and fluff it out a bit to help it dry completely
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient, quiet and a breeze to dry clothes in. This thing rocks
I would recommend this to a friend broke after just a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this washer for a little over a year. Starting last week, the washer was literally walking during the spinning cycle. We opened the front panel and saw that the two heavy metal pieces that were attached to the drum completely came off, and the drum also have various cracks... Maybe it was just bad luck, but for a washer machine that is lightly used for only a year and 3 months, I am not very happy with the quality from Samsung. Unfortunately the manufacturer warranty only covers the first year and we did not purchase any extended ones, so repair would cost quite a fortune for us. Anyway, we are going for a different brand this time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nora,
We appreciate you giving us a review about the Samsung washer. We apologize for the inconvenience since the washer is moving during the spin cycle. I understand that this experience is not ideal.
To help you with this, I will provide you with a link that indicates a troubleshooting guide if the washer is shaking or vibrating.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001016/.
You can also visit this request repair link: https://www.samsung.com/us/support/service/.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144466996
^Rainly
Samsung enough said
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the washer and dryer one month and all is fine. The install was easy and love the product.
I would recommend this to a friendGreat dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is incredible. It has a really cool sensor mode which means it knows when your clothes Are dry and will automatically stop the dryer. This prevents shrinkage.
I would recommend this to a friendwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its worked pretty well. Minus a star because the door doesn't close very easily
I would recommend this to a friend- Pros mentioned:Overall performance
Absolute garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great for about 7 months. This the lifespan of the product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greg, we understand your frustration if your product works only for 7 months. We want to speak to you directly and get more information about your washer for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number (1151651078) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Noise level
Nice dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great dryer. Small and quiet. Installation was simple and fast.
I would recommend this to a friend Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great help in the srire to order and delvery was also excellent
I would recommend this to a friendWarm n dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drys clothes good, the dampness sensor can throw you off though if you're not used to it as it'll keep going a little after it's timer is done
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have stacked it on washer and using for over a month now, so far doing good. After we bought, within a week price for this and washer had dropped further by $30 each so just missed better deal.
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok ............................................
I would recommend this to a friendAmazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really am enjoyin the quality of the products! They look amazing too!
I would recommend this to a friendFhhdfdgfd d ghhhggsdf
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good wash machine for the money hdhsstshssfkxxrkccvhxgx
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Simply did not fit in the space I have available for my wash dryer so I exchanged to do a different version. Definitely a great purchase
I would recommend this to a friend